Project Coordinator

What are important things YOU need to know about this role?

• Schedule: Typically Monday - Friday, 8am - 5pm CST, with core hours from 9am - 3pm. Flexible hours before or after those core hours to suit individual preferences.

• We especially welcome candidates with Smartsheet experience.

• Position can be fully remote.

What will YOU be doing for us?

Support Project Managers, Implementation, and Operational Teams in efficiently and effectively managing mid to large-scale projects.  Coordinate projects by documenting requirements, utilizing available tools to create information related to project status and metrics, and communicating updates to staff and clients.  Communicate with internal staff to assess progress and answer questions from clients regarding project status and/or metrics.

What will YOU be working on every day? 

• Facilitate communication and solutions through various mediums of communication.

• Coordinate all necessary project update meetings for both internal staff and clients.

• Attend all project related meetings to provide necessary updates and document meeting minutes.

• Utilize tools (Microsoft Project/Excel, and Visio to track all project deliverables and status.

• Maintain Service Desk + tickets by monitoring status, filtering and reporting, and responding and/or routing as required

• Develop and publish project status reports and metrics to internal and external parties.

• Proactively communicate with internal staff members regarding status of deliverables.

• Communicate any potential roadblocks to Project Manager for assessment and contingency planning.

• Organize and maintain all project communication and documentation.

• Communicate with client project management staff regarding questions on project reports and status metrics.

• Assist Implementation and operational teams with project tasks to assure timely, accurate and efficient delivery of project requirements.

Additional Responsibilities:

• Assist in development of project management related tools including project reports, status metrics, and tools utilized to track project deliverables, etc.

• Recognize and suggest potential system and process enhancements that could be made to increase effectiveness or efficiency.

What qualifications do YOU need to have to be GOOD candidate? 

• Required Level of Education and Experience (including Licenses, and/or Certificates)

  • Bachelor’s degree in Business or other related field or equivalent experience in a general administrative role or equivalent years of internal experience.

• Required Knowledge, Skills, and Abilities

  • Ability to prioritize multiple projects effectively.

  • Strong attention to detail.

  • Ability to effectively convey and receive ideas, information, and directions.

  • Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.

  • Ability to display strong written and verbal communication skills.

  • Ability to remain organized despite multiple interruptions.

What qualifications do YOU need to have to be GREAT candidate? 

• Preferred Level of Education, License, and/or Certificates

  • Experience in healthcare, dental, vision highly preferred

• Preferred Knowledge, Skills, and Abilities

  • Knowledge of commonly used project management tools (OneNote, Microsoft Project and Excel)

  • Experienced with Visio to flow out processes/procedures as necessary

  • Experienced with remote meeting setup and facilitation

Compensation Range:

Compensation Midpoint: