Search the 3 jobs at SKYGEN USA

The Client Experience Executive (CEE) is responsible for client satisfaction and retention, overseeing upsell opportunities and managing contract renewals. The CEE leads the Client Experience Team and collaborates across business units to ensure client needs are met and organizational goals are achieved.

The Configuration Analyst II or III will serve as a technical lead for TPA clients, overseeing system configuration, implementation, and ongoing support. Responsibilities include translating business needs into system requirements, performing data reporting using SQL, and facilitating communication between clients and internal teams. A strong analytical background and project management experience are preferred.

The Data Analyst at Skygen USA will develop reports, build complex T-SQL queries, and integrate data using SSIS. Responsibilities include resolving reporting tickets, conducting QA reviews, and monitoring data quality, alongside providing technical assistance and training.