Project Coordinator - Remote, United States

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Position: Project Coordinator

      Country: United States

Location: Remote

Location details: Remote working possible. Travel required 10%.

Employment type: Full time

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

Are you ready to work in a team of project managers and coordinators managing global service projects? Port Services is looking for a Project Coordinator for delivering of Port Service projects.

Business Unit Port Services, a critical part of Business Area Port Solutions, is a known and trusted service partner within port industry. Port Services offers a wide range of services both internally and externally. These services are, for example; maintenance and inspections, retrofit and modernization packages, spare parts, training, consulting and digital services for port equipment manufactured by Konecranes as well as other manufacturers. Project Coordinator will be involved in planning, managing, coordinating, optimizing and  carrying out all aspects of port service projects. In this role, the project coordinator will be  involved in the development, purchasing, logistics and results of projects focused on but not  limited to retrofits on Port Equipment

Your Key Responsibilities:

• Managing the warranty, FQI (Field Quality Issues) and AIR (Action Item Requests) cases
• Tracking warranty costs and claims
• Reporting of quality cases
• Conducting customer visits
• Develop quality processes and related tools
• Support Project Managers in all phases of project deliveries
• Supporting Project Managers in quality planning
• Issuing Purchase Requests
• Planning and handling the material flow for the projects

What should you bring?

To succeed in this role, you need to have a customer centric mindset, strong analytical and problem-solving skills with the ability to manage stakeholder priorities in a deadline-oriented environment.

What we also expect you to have:

• Degree in electrical or mechanical engineering or equivalent helpful
• Over a year’s experience in a site or project management role
• Demonstrated leadership and customer service experience
• Prior experience with SAP, TeamCenter, Sales Force, Fiori, Microsoft Office environment is required
• PowerBI and SQL skills are helpful
• Team player but also capable to work individually
• Fluent English, other languages beneficial

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.