The Role
Coordinate daily program operations across branches and field activities, ensuring health interventions, outreach, SOP compliance, resource utilization, procurement, staffing, reporting, and data quality. Monitor performance, resolve operational challenges, support program expansion, coordinate internal departments and external stakeholders, and provide regular updates and analysis to leadership and partners.
Summary Generated by Built In
1. Program Operations Management
1.1 Coordinate Daily Program Operations
2.1 Ensure Proper Resource Utilization
Ensure effective coordination with:
3.1 Conduct Regular Review Meetings
Coordinate with HR regarding:
4.1 Monitor Program Activities
Coordinate and monitor all program-related interventions, including:
5.1 Maintain Operational Documentation
6.1 Coordinate with State and National Teams
7.1 Monitor Program Data
Ensure timely submission and quality monitoring of branch data, including:
1.1 Coordinate Daily Program Operations
- Oversee and coordinate the daily operations of all SMI branches and field activities
- Ensure smooth implementation of all health interventions and outreach activities as per SMI SOPs and organizational guidelines
- Monitor workflow, operational systems, and field implementation to ensure efficiency and timely execution of activities
- Identify operational gaps and coordinate corrective actions
- Oversee and coordinate project expansion activities, including:
- Need assessments
- Community listing
- Branch setup
- Staff recruitment and onboarding
- Operational readiness
- Logistics coordination
- Implementation support
2.1 Ensure Proper Resource Utilization
- Monitor utilization of financial, human, and material resources to ensure cost-effective program implementation
- Prevent both underutilization and overutilization of resources
- Coordinate with finance and branch teams to ensure proper budget utilization and adherence to approved financial plans
- Coordinate procurement requirements for all SMI branches, including:
- Medicines
- Nutrition supplies
- Equipment
- Logistics
- Operational materials
- Follow up with procurement and supporting departments to ensure timely delivery and availability of resources
- Finance Department
- HR Department
- Procurement Team
- Administration Department
- IT/Data Team
- Other supporting departments
3.1 Conduct Regular Review Meetings
- Conduct regular meetings with branch teams, State Coordinators, Zonal Coordinators, Medical Officers, Staff Nurses, and field-level staff to review program implementation and operational challenges
- Monitor branch-wise and employee-wise performance regularly
- Ensure alignment of employee responsibilities with approved KRAs and KPIs
- Track productivity, reporting compliance, follow-up completion, and quality of interventions across branches
Coordinate with HR regarding:
- Recruitment requirements
- Attendance and leave management
- Performance concerns
- Staff onboarding
- Staff retention
- Disciplinary matters
4.1 Monitor Program Activities
Coordinate and monitor all program-related interventions, including:
- Community outreach
- Health camps
- Nutrition programs
- NCD follow-ups
- Immunization tracking
- Early detection activities
- WASH interventions
- Referral services
- Ensure all branches follow SMI SOPs, organizational policies, documentation standards, and reporting timelines
- Address operational challenges faced by branches and coordinate timely solutions with management and relevant departments
5.1 Maintain Operational Documentation
- Ensure proper maintenance of operational records, branch reports, activity reports, and monitoring documents
- Prepare and submit regular operational updates, performance reports, and intervention summaries to management, partners, and sponsors
- Ensure all instructions, updates, circulars, and operational communications are properly disseminated to branches and field teams
6.1 Coordinate with State and National Teams
- Maintain regular coordination with State Coordinators, National Coordinators, and leadership teams regarding program implementation and operational progress
- Coordinate with external stakeholders, partners, government departments, and supporting agencies whenever required for program implementation
7.1 Monitor Program Data
Ensure timely submission and quality monitoring of branch data, including:
- Health interventions
- Nutrition activities
- Early detection activities
- Outreach visits
- Staff performance indicators
- Resource utilization
- Coordinate with program and IT teams to analyze operational and programmatic data for decision-making and performance improvement
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The Company
What We Do
Thanal Trust is an environmental nonprofit working to promote environmental health and justice through research, advocacy, action, and education. Its programs focus on organic farming, agroecology, biodiversity conservation, zero-waste practices, sustainable livelihoods, tribal agriculture, and community-based climate and conservation initiatives. The organization collaborates with communities, schools, and partners to advance sustainable development and influence environmental policy at local and global levels.
