The Role
Coordinates daily jobs, schedules, field teams, installers, inspections, permits, materials, and customer communications. Manages warranty dispatch and follow-up, monitors staffing and job performance, prepares schedules and paperwork, supports profitability through VPOs and charges, and resolves customer issues. Requires strong organization, communication, Microsoft Office skills, independent judgment, and participation in an after-hours/on-call rotation.
Summary Generated by Built In
Company Description
Key Responsibilities
- Coordinate daily jobs, schedules, and field teams
- Prepare for morning meetings and keep job information updated
- Schedule jobs and confirm readiness with builders and customers
- Communicate with installers, supervisors, inspectors, and internal teams
- Manage warranty scheduling, dispatch, and follow-up
- Coordinate permits, inspections, materials, and fixtures
- Monitor team performance, staffing, productivity, and job status
- Prepare schedules and paperwork for the following day
- Ensure company policies and procedures are followed
- Help maintain job profitability by managing VPOs, back charges, and sub charges
- Provide excellent customer service and resolve issues professionally
Qualifications
- 2+ years of relevant experience preferred
- Strong Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint
- Excellent communication and customer service skills
- Highly organized and detail-oriented
- Self-motivated with strong problem-solving skills
- Able to prioritize multiple tasks and work independently
- Good judgment and ability to handle confidential information
- Comfortable working in a fast-paced environment
- Willingness to participate in an after-hours/on-call rotation
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 2+ years of relevant experience
- Strong Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint
- Excellent communication and customer service skills
- Highly organized and detail-oriented
- Self-motivated with strong problem-solving skills
- Ability to prioritize multiple tasks and work independently
- Good judgment and ability to handle confidential information
- Comfort working in a fast-paced environment
- Willingness to participate in an after-hours/on-call rotation
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The Company
What We Do
Teklysium Inc provides technical and strategic expertise in IT and strategy consulting, focusing on software product development, architecture, and professional IT training. The company creates innovative technology experiences, including SharePoint-based web content management systems. Additionally, they offer specialized engineering services for industrial and construction projects, employing experts in mechanical, civil, and process control engineering to drive continuous improvement and technical excellence.
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