Project Coordinator

Posted 4 Days Ago
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Franklin, TN, USA
In-Office
Mid level
Professional Services • Appliances • Utilities • Industrial
The Role
Provide installation and sales coordination support to the Home Services team, handling data entry, scheduling, customer communications, and reporting. Ensure accurate documentation, support decision-making, and maintain high quality, productivity, and customer service standards.
Summary Generated by Built In

Summary of Job:

The Project Coordinator is a combination between Installation Coordination and Sales Coordination. The Project Coordinator will provide support services to the Home Services Support Manager and Sales staff as a key component to the Home Services team. This role provides accurate, detailed and comprehensive information enabling the management team to make effective business decisions. Critical thinking, fundamental understanding of the installation/sales process and a commitment to detail are vital.

Education and Experience:

  • 3 to 5 years data entry/administrative experience
  • Proven Knowledge of Microsoft Excel, Word, Power Point, and Outlook
  • Must be able to type proficiently. 60+ WPM w/ accuracy.

Skills and Abilities:

  • Proven Knowledge of Microsoft Excel, Word, Power Point, and Outlook
  • Must be able to type proficiently. 60+ WPM w/ accuracy
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data;
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Company Perks & Benefits

Our mission at Lee Company is to create a workplace where our employees can thrive, and we back that up with action. Wellness isn’t just about your physical health; it’s about your finances, career, community, and relationships too. We don’t just talk the talk; we walk the walk. Check out the benefits that help our team live well and work well every day!

  • Physical: Comprehensive health, dental, and vision insurance, plus free virtual primary care, mental health, and urgent care services for employees and their family members.

  • Financial: Earned Wage Access (EWA) – access a portion of your earned pay before payday, 401(k) company match, HSA contributions, and company-paid life and long-term disability insurance.

  • Community: Company-supported volunteer opportunities to make a real impact.

  • Career: Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities.

  • Relational: Paid time off (PTO), holidays, and Chaplain services for support when you need it.

Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer.  We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave. Lee Company is an E-Verify employer.  Candidates must be legally authorized to work in the United States.  At the time of hire, employees will be required to provide proof of employment eligibility.

Skills Required

  • 3 to 5 years data entry/administrative experience
  • Proven knowledge of Microsoft Excel
  • Proven knowledge of Microsoft Word
  • Proven knowledge of Microsoft PowerPoint
  • Proven knowledge of Microsoft Outlook
  • Type 60+ WPM with accuracy
  • Analytical skills (synthesize complex information, research data)
  • Problem solving skills (identify/resolves problems, develop solutions)
  • Customer service skills (manage difficult customer situations, respond promptly)
  • Strong written communication (clear writing, edit for grammar, present numerical data)
  • Teamwork (give and welcome feedback, build team morale)
  • Sound judgment and timely decision-making
  • Quality orientation (accuracy, thoroughness, apply feedback)
  • Productivity/quantity (meet productivity standards, complete work timely)
  • Adaptability to changing work environment and competing demands
  • Legally authorized to work in the United States; proof of employment eligibility at hire (E-Verify employer)
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The Company
1,800 Employees
Year Founded: 1944

What We Do

Lee Company is a provider of HVAC, plumbing, electrical, appliance repair, and facility services across Tennessee, Kentucky, Alabama, and Georgia. Since 1944, the company has grown into a respected provider of home services, facility solutions, and construction, offering comprehensive professional services to maintain and optimize both residential and commercial facilities.

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