Project Coordinator

This is a remote role
The Project Coordinator will report to Operations Manager and assist with the logistics of onboarding new clients, support monthly invoicing of services, oversee a small team, and assist management team in daily office activities. Specific responsibilities include but are not limited to:
 

• Coordinates new client on boarding for invoicing, projects, Share Point set up, and EMR accesses.
• Communicates regularly with clients including performing follow-up on EMR accesses, project schedules and uploading of medical record information, sending project reports / deliverables, scheduling meetings and education calls and solve for problems that may arise.
• Supervise and mentor a small team of employees. Provide guidance and support to ensure projects milestones are met.
• Attend daily operational meeting to report status of projects.
• Support Project Leads, Managers, and Directors as they oversee client needs and expectations to ensure projects meet scope, requirements, and deliverables are on-time and of high quality.
• Keep internal reporting and tracking tools up to date to ensure accurate information for invoicing clients and performance monitoring.
• Support Operations Manager in monthly client and contractor invoicing.
• Perform production work as needed to ensure on-time delivery of work to clients.
• Perform quarterly quality reviews of coordinator I and II performance.
• Track team member performance, provide feedback and implement improvements to enhance production and quality.
• Support team with department key performance indicators and goals (SLAs).
• Embrace workforce transformation by engaging in continuous knowledge expansion across additional functional areas and/or upskilling (learning new skills) to support evolving organizational and client needs.
• Contribute to organizational optimization by collaborating to identify opportunities for process improvement and supporting continuous enhancements to workflows and operations that promote quality and efficiency.
• Prepares oral and/or written reports of client and audit activity for Manager, meeting with them on a regular basis to review individual performance, mentoring, and succession planning.

• Excellent written and verbal communication skills
• Ability to “own” and manage an entire project
• Demonstrated ability to take initiative and lead small projects or teams, even in informal settings.
• Detail oriented and deadline driven attitude
• Strong and efficient proofreading skills
• Ability to multi-task and keep a sense of urgency
• Excellent customer service skills
• Strong organizational skills and work ethic
• Strong computer skills required including but not limited to: Windows, Word, Excel, PowerPoint, Cloud Technology
• Excellent problem-solving skills
• CPC-A or CPC

• Humble - Learns, adapts, and improves relentlessly.  Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
  Supportive - Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
  Driven - Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
  Transparent - Aligned with a culture of openness, integrity, and trustworthiness. Follows through on commitments to internal and external parties. Maintains strict accountability and values the trust placed in them by others.
  Innovative - Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

AAPC offers a competitive compensation commensurate with experience, along with a comprehensive benefits package including medical, dental and vision insurance, 401(k) retirement plan, Health Savings Account (HSA), and generous PTO and holiday pay.

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.