Jobs at AAPC

Build and maintain Salesforce solutions across Sales, Service, and Experience Clouds; create integrations and API connections; develop automations with Flow and Apex; build Lightning Web Components; use OmniStudio for Education Cloud; perform admin tasks, reporting, deployments, and troubleshooting; collaborate with stakeholders to ensure a scalable, healthy org.

Provide mentoring and support to students in the Certified Professional Biller Training course, evaluating performance and facilitating learning through various technologies and teaching methods.

The Software Engineering Tech Lead provides technical leadership and oversees project execution while mentoring engineers, ensuring software quality, and collaborating with cross-functional teams.

Perform remote medical record audits to validate clinical documentation and coding, research regulatory guidelines, prepare audit summaries and recommendations, maintain quality and production standards, support KPIs/SLAs, and collaborate on process improvements and upskilling.

Provide remote student support for AAPC courses via email and occasional phone, act as an SME for Practicode and other learning platforms, respond to learner inquiries within 48 hours, collaborate with internal teams, and support content updates and reviews.

Drive outbound and inbound sales to build partnerships with colleges, universities, technical schools, and workforce training centers. Prospect, qualify, and manage a full sales desk: schedule meetings, create proposals, close deals, renew and expand accounts. Hit activity and revenue targets, maintain Salesforce pipeline hygiene, and collaborate with marketing, senior reps, and delivery teams to support proposals and implementations.

Advise prospective students, manage inbound/outbound pipelines, nurture MQLs/SQLs through an admissions funnel, meet quotas, track sales projections, and collaborate with marketing to drive enrollment in a high-volume calling environment.

Lead design and launch of healthcare AI-related accreditation and assurance programs. Develop assessment methodologies, governance, quality processes, assessor qualifications, and operational infrastructure. Partner with healthcare organizations, tech vendors, regulators, and stakeholders to pilot, commercialize, and scale assurance offerings.

Lead vision, strategy, and lifecycle management for education and certification products across B2C and B2B. Define roadmaps, prioritize opportunities, manage P&L, conduct market research and competitive analysis, develop GTM and pricing, oversee product launches, and lead sunsetting. Partner cross-functionally with instructional design, content, technology, sales, and marketing to drive adoption, revenue, learner outcomes, and portfolio health.