AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated.
Job DescriptionAHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Chicago, IL and ensuring that the highest level of quality customer service is provided to our contract partner and its management. This is a part-time position where you can truly make a difference and live your passion every day.
Pay rate: $22-$26 per hour.
Schedule: 15-18 hours per week, sometime between 9am-5pm Monday-Friday....exact schedule to be determined. Position is in-person not hybrid or remote.
Would be great fit for a University graduate student looking for a part-time position.
RESPONSIBILITIES OVERVIEW:
• Provide a high level of dedicated customer service to assigned contracts and management staff and maintain positive working relationships with the goal of expanding existing contracts.
• Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC in the Chicago region, representing the agency to all stakeholders.
• Discover new opportunities for potential partnerships.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.
Qualifications• Must be highly motivated and have the ability to take charge
• Excellent verbal and written communication skill
• Two years of customer service & project coordination experience
• Experience interacting with high-level management
• Experience working with people who are neuro-divergent have intellectual developmental disabilities is a plus
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity and optimism required.
Additional InformationAHRC New York City is an Equal Opportunity Employer We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.
Skills Required
- Two years of customer service & project coordination experience
- Excellent verbal and written communication skill
- Experience interacting with high-level management
- Experience working with people who are neuro-divergent or have intellectual developmental disabilities
- Some HR and/or training experience
What We Do
AHRC New York City is a non-profit organization that advocates for people with intellectual, developmental, and other disabilities to lead full and equitable lives, offering services such as education, employment support, residential care, and clinical services.
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