Project Coordinator (Journal Manager)

Project Coordinator (Journal Manager )

Would you like to build a career in academic publishing?

Do you enjoy relationship building, process management, and problem solving?

Location: Exeter (Hybrid)

About our Team

As part of our team, you will manage the operational process for your own portfolio of academic journals whilst collaborating with a large team of other Journal Managers. You will be a member of a collaborative and inclusive team that encourages autonomy and personal development, whilst working together to achieve our department objectives and key results.  You will contribute to a supportive team culture by sharing knowledge, ideas, and best practice. We operate a hybrid working policy. We are office-based and request attendance in our centrally located office in Exeter one day per week. The office is open and available most days for staff who prefer to come in. 

About the Role

In the Journal Manager role, you will be responsible for the day-to-day operational management of your own portfolio of academic journals. You will be responsible for overseeing the end-to-end publication process of these journals, becoming an operational expert in their workflows and processes, and a technical expert in the systems they use.  You will be empowered to drive improvements on your journals by optimising journal configuration and workflows. You won’t need an understanding of the content of the publications, or a scientific background. You will build and maintain trust and long-term collaborative relationships with global stakeholders via emails and virtual video calls with your external customers (Society partners, editors, authors and reviewers) and your internal stakeholders (Publishers and other teams).

To enable your success, a full training program will be delivered by experienced colleagues, plus continued mentoring support. If you are excited about working for Elsevier and feel your previous experience has given you transferable skills in at least some of the areas mentioned, we want to hear from you.

Responsibilities

• Become the operational expert for your portfolio so you can offer a first-class, personalised service to our Society partners and external customers (researchers/editors/authors/reviewers)

• Support and work closely with the other key contacts responsible for the success of the journals (Societies, Editors, Publishers, third-party suppliers, and other internal teams)

• Build and maintain strong working relationships with your internal and external stakeholders through trust, reliability, and expertise

• Continuously monitor editorial and production processes, ensuring deadlines are met from submission to publication

• Use reporting to spot trends in data and drive process improvements for maximum speed and efficiency

Requirements

• You have excellent written and verbal communication skills that enable you to build strong relationships with customers/stakeholders

• You can learn new systems and technical processes/workflows, and your communication skills allow you to articulate technical problems to a variety of stakeholders in an understandable way

• You thrive on autonomy, and you’re comfortable driving results and change through virtual relationships

• You have experience of managing deadlines, and you feel comfortable prioritising and communicating when problems arise

• You can work in our Exeter office one day per week

Work in a way that works for you

We promote a healthy work–life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave, and tuition reimbursement, we will help you meet both your immediate responsibilities and long-term goals.

• Working remotely from home and at our office in a hybrid working style

• Working flexible hours - flexing the times you work in the day

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative, and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do and how they do it.

Working for you

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days

• Health screening, eye care vouchers and private medical benefits

• Wellbeing programs

• Life assurance

• Access to a competitive contributory pension scheme

• Long service awards

• Save As You Earn share option scheme

• Travel Season ticket loan

• Maternity, paternity, and shared parental leave

• Access to emergency care for both the elderly and children

• RECARES days, giving you time to support the charities and causes that matter to you

• Access to employee resource groups with dedicated time to volunteer

• Access to extensive learning and development resources

• Access to employee discounts via Perks at Work

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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