Project Coordinator IV (Technical Product Operations Specialist)
itD is seeking a Project Coordinator IV (Technical Product Operations Specialist) to drive technical product operations, program execution, and data-driven decision-making across Company Product & Regulatory Operations organization. The ideal candidate will bring deep expertise in technical program management, SQL analytics, AI-assisted workflows, and cross-functional operations, with a proven track record of delivering scalable operational improvements, analytical solutions, and technical automation across multiple product initiatives.
Location: Remote (U.S.). Candidates must be open to transitioning to a hybrid schedule in New York City, Menlo Park, Washington D.C., or Seattle if Company offices fully reopen.
Pay Rate: Market Rate, depending on experience.
Duration: 4 months
We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
- Lead program execution across multiple technical product initiatives, supporting new product launches, operational improvements, and scalable program delivery.
- Write, optimize, and maintain advanced SQL queries to collect, transform, and analyze large datasets for business and product insights.
- Build and maintain dashboards, reports, and data visualizations using tools such as Google Sheets, Tableau, Looker, or similar platforms.
- Leverage AI agents and AI-assisted tools to automate workflows, accelerate data analysis, and prototype operational solutions.
- Identify program risks through data analysis and develop mitigation strategies that improve execution quality and delivery timelines.
- Partner with Product, Engineering, Legal, and cross-functional stakeholders to coordinate execution and resolve operational challenges.
- Manage multiple concurrent workstreams while maintaining detailed project documentation, timelines, and stakeholder communications.
- Drive continuous process improvements by implementing technical and programmatic solutions that enhance operational efficiency.
- Present analytical findings and recommendations that support product strategy and informed business decisions.
Internal Responsibilities
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material (blogs, media material).
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events (in person and virtual).
- Work with leadership on career fast-track opportunities.
Required Qualifications and Skills
- 8+ years of experience in technical product operations, strategy, consulting, operations, or program management.
- Advanced SQL expertise, including CTEs, window functions, joins, aggregations, and complex data transformations.
- Experience leveraging AI agents and AI-assisted workflows to improve productivity and automate technical processes.
- Expert proficiency with Google Workspace, particularly Google Sheets, including advanced formulas, pivot tables, documentation, and workflow automation.
- Experience managing multiple cross-functional workstreams simultaneously in fast-paced environments.
- Strong analytical, problem-solving, organizational, and critical thinking skills.
- Demonstrated ability to work independently and drive initiatives with minimal supervision.
- Excellent written and verbal communication skills.
Preferred Qualifications and Skills
- Previous experience supporting Meta Product Operations teams.
- Experience with AI-assisted development, low-code/no-code platforms, or AI-powered code generation.
- Experience with development environments such as VS Code.
- Experience building dashboards using Tableau, Looker, Unidash, or similar BI platforms.
- Familiarity with data pipelines, ETL processes, and data infrastructure concepts.
- Experience partnering with Engineering teams on technical requirements and product specifications.
- Background in quality assurance, product testing, ML/AI validation workflows, or technical operations.
Education
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent professional experience.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Skills Required
- 8+ years experience in technical product operations, strategy, consulting, operations, or program management
- Advanced SQL expertise (CTEs, window functions, joins, aggregations, complex transformations)
- Experience leveraging AI agents and AI-assisted workflows to automate processes and accelerate analysis
- Expert proficiency with Google Workspace, particularly Google Sheets (advanced formulas, pivot tables, workflow automation)
- Experience managing multiple cross-functional workstreams simultaneously in fast-paced environments
- Strong analytical, problem-solving, organizational, and critical thinking skills
- Demonstrated ability to work independently and drive initiatives with minimal supervision
- Excellent written and verbal communication skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field, or equivalent professional experience
- Direct W2 candidates only; employer cannot offer visa sponsorship
- Previous experience supporting Meta Product Operations teams
- Experience with AI-assisted development, low-code/no-code platforms, or AI-powered code generation
- Experience with development environments such as VS Code
- Experience building dashboards using Tableau, Looker, Unidash, or similar BI platforms
- Familiarity with data pipelines, ETL processes, and data infrastructure concepts
- Experience partnering with Engineering teams on technical requirements and product specifications
- Background in quality assurance, product testing, ML/AI validation workflows, or technical operations
What We Do
itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantra as itD is “Innovate Transform Deliver” and as a proud woman- and minority-owned business, we are focused on delivering a unique perspective and approach that attracts a robust and diverse talent pool. We believe this diversity of talent, thinking and perspective leads to better outcomes for our clients and a positive impact in our communities through our focus on giving back initiatives. We invite you to bring us the challenges no one else can solve. Because while other firms might give up, pivot, or pass… Impossible drives us. Certified Woman Owned - WBENC
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