ABOUT THIS POSITION
The Project Coordinator supports the successful execution of Corporate Digital Assets (CDA) projects by coordinating schedules, tracking activities, and maintaining organized project documentation.This role partners closely with Business Analysts, technical teams, and other stakeholders to keep work clear, current, and moving forward.
The Project Coordinator helps ensure details are organized, communications are clear, and project activities remain on track. The Project Coordinator may also support other initiatives across the broader Information Systems & Infrastructure Operations portfolio as business needs require.
This role is designed for an organized, detail-oriented, and proactive individual building foundational project delivery skills.
WHAT YOU'LL DO
Project Administration & Coordination
Support project planning by maintaining schedules, timelines, deliverables, and project trackers.
Assist with coordinating tasks, follow-ups, and documentation across active project workstreams.
Track action items, owners, due dates, and completion status to support timely execution.
Keep project artifacts organized, current, and accessible to appropriate project team members.
Support broader IS Ops portfolio work when assigned, using the same coordination discipline.
Meeting & Communication Support
Schedule project meetings, working sessions, and stakeholder check-ins.
Prepare agendas, collect inputs, and ensure meeting materials are ready before discussions.
Capture concise notes, key decisions, action items, owners, and next steps during meetings.
Distribute meeting summaries and follow up on commitments to help maintain project momentum.
Communicate updates professionally and clearly across business and technical audiences.
Tracking, Reporting & Documentation
Update artifacts such as project plans, status reports, decision logs, risk logs, and dependency trackers.
Assist with preparing project status updates for stakeholders, leaders, and delivery teams.
Monitor approaching deadlines and identify overdue items requiring follow-up or escalation.
Maintain accurate records that support delivery transparency, accountability, and continuity.
Help ensure project documentation reflects current scope, timing, status, and next steps.
Risk, Issue, & Dependency Coordination
Identify potential blockers, open questions, or missing information and raise them promptly.
Support tracking of project risks, issues, decisions, and cross-team dependencies.
Follow up with assigned owners to confirm progress on mitigation actions and next steps.
Escalate concerns to leaders or senior team members when timelines may be impacted.
Process & Learning Development
Learn and apply Information Systems project management standards, templates, and operating rhythms.
Support consistent project coordination practices across assigned initiatives.
Contribute suggestions to improve status tracking, meeting discipline, and documentation quality.
Seek feedback and demonstrate steady growth toward increased project coordination ownership.
WHAT YOU'LL NEED
0–2 years of experience in project coordination, administration, operations, customer support, business support, or a related field.
Learn and apply Information Systems project management standards, templates, and operating rhythms.
Support consistent project coordination practices across assigned initiatives.
Contribute suggestions to improve status tracking, meeting discipline, and documentation quality.
Seek feedback and demonstrate steady growth toward increased project coordination ownership.
Strong follow-through and commitment to completing assigned work accurately and on time.
Preferred Qualifications
Exposure to Information Systems, IT, Salesforce, Corporate Digital Assets, or technical project environments.
Basic understanding of project lifecycles, project management methodologies or project coordination activities such as task tracking, meeting coordination, and status reporting.
Familiarity with project tracking tools such as Jira, Confluence, Trello, Asana, etc.
Experience supporting technical, operational, or business initiatives
Basic understanding of project lifecycles, task tracking, meeting coordination, and status reporting.
Experience supporting cross-functional teams, internal stakeholders, or operational improvement efforts.
Associate or bachelor degree in Business, Information Systems, Communications, or a related field.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 0-2 years experience in project coordination, administration, operations, customer support, business support, or related field.
- Ability to learn and apply Information Systems project management standards, templates, and operating rhythms.
- Support consistent project coordination practices across assigned initiatives.
- Contribute suggestions to improve status tracking, meeting discipline, and documentation quality.
- Seek feedback and demonstrate steady growth toward increased project coordination ownership.
- Strong follow-through and commitment to completing assigned work accurately and on time.
- Exposure to Information Systems, IT, Salesforce, Corporate Digital Assets, or technical project environments.
- Basic understanding of project lifecycles, project management methodologies, and coordination activities (task tracking, meeting coordination, status reporting).
- Familiarity with project tracking tools such as Jira, Confluence, Trello, or Asana.
- Experience supporting technical, operational, or business initiatives and cross-functional teams.
- Associate or bachelor degree in Business, Information Systems, Communications, or a related field.
Waystar Compensation & Benefits Highlights
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Retirement Support — A 401(k) plan with a clearly defined employer match is highlighted, and the match is characterized as solid relative to standard offerings.
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Leave & Time Off Breadth — PTO and paid holidays are described as generous, with additional options such as volunteer time off enhancing overall time‑off access.
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Parental & Family Support — Paid maternity, paternity, and adoption leave are available, and fertility support is included as part of the family‑focused package.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
