Project Cargo Coordinator, Import

We are seeking a Project Cargo Coordinator to manage complex domestic and international shipments, including oversized and turnkey project cargo. This role requires strong coordination, communication, and problem-solving skills in a fast-paced, deadline-driven environment.

Key Responsibilities:

Account & Project Duties

• Monitor day-to-day execution of assigned customer accounts and project shipments
• Tracks project milestones and ensure all deadlines are met
• Escalates and resolves high-risk or high-cost operational issues

Customer Communication & Support

• Acts as the primary point of contact for routine customer inquiries
• Communicates shipment status, delays, and operational updates to customers
• Provides documentation and shipment updates upon request
• Assists with quoting and customer rate support

Operations & Transportation Coordination

• Schedules carriers and truckers for pickups and deliveries
• Assigns loads to carriers and owner-operators
• Manages terminal pickups, equipment returns, and free-time tracking
• Coordinates special equipment requirements
• Manages delivery appointments and route planning
• Confirms ETAs and PODs
• Tracks shipments and monitors layover and detention issues
• Resolves day-of-operation issues and exceptions

Warehouse & Transloading Coordination

• Coordinates unloading, transloading, and load-out activities

Documentation & Compliance

• Prepares and reviews shipping documents, including BLs, packing lists, and arrival notices
• Prepares and submits ISF, customs, and regulatory documentation
• Reviews BL accuracy and compliance requirements
• Coordinates with customs brokers and government agencies as needed

 Financial & Billing Support

• Reviews carrier and vendor invoices for accuracy and approval
• Validates demurrage, detention, storage, and other accessorial charges
• Supports accurate customer billing and dispute resolution

Qualifications:

• Bachelor’s degree in Logistics or related field preferred but not required.
• 5-7 years' experience in Project Cargo handling and logistics
• Proficient in Cargowise
• Strong knowledge of international and domestic transportation modes
• Understanding of import/export regulations and customs compliance
• Excellent communication, negotiation, and organizational skills
• Ability to thrive in a high-pressure, deadline-driven environment
• Willingness to travel locally and nationally as required for customer/project coverage.

Pay Rate: $28.85–$31.25/hour, commensurate with experience. The role also includes a comprehensive benefits package, which covers medical, dental, vision insurance, a 401(k) plan, and paid time off.

This position may be based in any of our office locations: Carson, CA; Philadelphia, PA; Atlanta, GA; Des Plaines, IL, Memphis, TN, Lynbrook, NY, Woodbridge, NJ