Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN has an immediate opening for a Logistics Professional to join our team!
We are seeking a Project Cargo Coordinator to manage complex domestic and international shipments, including oversized and turnkey project cargo. This role requires strong coordination, communication, and problem-solving skills in a fast-paced, deadline-driven environment.
Key Responsibilities:
Account & Project Duties
- Monitor day-to-day execution of assigned customer accounts and project shipments
- Tracks project milestones and ensure all deadlines are met
- Escalates and resolves high-risk or high-cost operational issues
Customer Communication & Support
- Acts as the primary point of contact for routine customer inquiries
- Communicates shipment status, delays, and operational updates to customers
- Provides documentation and shipment updates upon request
- Assists with quoting and customer rate support
Operations & Transportation Coordination
- Schedules carriers and truckers for pickups and deliveries
- Assigns loads to carriers and owner-operators
- Manages terminal pickups, equipment returns, and free-time tracking
- Coordinates special equipment requirements
- Manages delivery appointments and route planning
- Confirms ETAs and PODs
- Tracks shipments and monitors layover and detention issues
- Resolves day-of-operation issues and exceptions
Warehouse & Transloading Coordination
- Coordinates unloading, transloading, and load-out activities
Documentation & Compliance
- Prepares and reviews shipping documents, including BLs, packing lists, and arrival notices
- Prepares and submits ISF, customs, and regulatory documentation
- Reviews BL accuracy and compliance requirements
- Coordinates with customs brokers and government agencies as needed
Financial & Billing Support
- Reviews carrier and vendor invoices for accuracy and approval
- Validates demurrage, detention, storage, and other accessorial charges
- Supports accurate customer billing and dispute resolution
Qualifications:
- Bachelor’s degree in Logistics or related field preferred but not required.
- 5-7 years experience in Project Cargo handling and logistics
- Proficient in Cargowise
- Strong knowledge of international and domestic transportation modes
- Understanding of import/export regulations and customs compliance
- Excellent communication, negotiation, and organizational skills
- Ability to thrive in a high-pressure, deadline-driven environment
- Willingness to travel locally and nationally as required for customer/project coverage.
Why Mallory Alexander?
Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.
If you are based in California, we encourage you to read this important information for California residents linked here.
Top Skills
What We Do
Mallory Alexander services include:
•Public and Contract Warehousing Facilities
•Freight Forwarding and Brokerage
•International and Domestic Air
•Domestic Transportation
•NVOCC
•Customs Brokerage
•Supply Chain Consulting
•Managed Logistics
•Cargo Security
•IT Solutions
Our commitment to your success requires nothing short of excellence. Mallory Alexander is fully licensed and C-TPAT certified, and the corporate office holds ISO9001:2015 certification. We are the winner of the President's E-Award for Exporting Excellence. Leading industry publications and consultants recognize us as a top provider of international logistics solutions.
