Project Billing Specialist

Job Title: Project Billing Specialist

The Project Billing Specialist is responsible for accurately processing customer invoices, while providing administration support to the Billing department, and ensuring that all procedures are followed so that timely invoices are send out and cash flow is ensured for meeting business objectives. 

What you’ll be doing:

• Maintain administrative procedures and systems in order to ensure efficiencies within the Billing department. 
• Perform general administration duties in line with departmental objectives including: maintaining general files, typing, preparation of customer invoices, data entry, telephone/meeting calls, completing, and processing standard purchasing forms and monitoring departmental Inboxes. 
• To communicate with suppliers and contractors where required by the business, to ensure valid documentation is obtained and ongoing due diligence activities are undertaken and maintained in accordance with internal business procedures and accurate invoicing. 
• Utilize spreadsheets for the purpose of reviewing data and related activities including generating purchase orders for contractors, manage incoming invoices and update systems accordingly.  
• Communicate with and provides reporting to accounting department as necessary. 
• Review SOWs and assist with creating Sales Orders, for invoicing purposes. 
• Ensure integrity of data flowing into billing systems is accurate and complete.  
• Assists with customer billing errors and communicates effectively between different departments in order to get to a resolution. 
• Other duties as assigned.

What we are looking for:

• Committed to one’s continuous professional development and a willingness to undertake relevant training to refine skills and develop professional knowledge and capability within the area of billing and invoicing customer. 
• Excellent motivational, customer service and organizational skills 
• Must be flexible to work outside of core business hours where business needs require. 
• Ability to work to tight deadlines and to plan and prioritize one’s own workload, act on own initiative and effectively manage a multi-faceted workload. 
• A confident and adept communicator with the ability to listen to others, persuade, influence, and quickly establish effective working relationships. 
• Ability to respect confidentiality and to deal with any commercially sensitive data in a professional and appropriate manners.
• Competent and confident in the use of technology and analytical skills, including Excel and the ability to generate reports. 
• Experience in Microsoft Dynamics 365, CRM, Project Service Automation, Sales Force, Field nation, and Smartsheet a plus. 
• Ability to cope with pressure of peak workloads, short deadlines, and project-based work. 

Education: 

• High School Diploma required.

Travel: 

• N/A