About M3- A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job DescriptionThe Project Assistant is responsible for executing tasks related to project delivery, ensuring work is completed within established Service Level Agreement timelines and quality. The Project Assistant coordinates with the project team to deliver the project, being fully responsible for the allocated project tasks.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Execute end-to-end project recruitment tasks, ensuring accuracy, quality and timely delivery of work.
- Have an excellent understanding of project recruitment methodologies for quantitative and qualitative studies; collaborate with various members of the project team to best utilize available options to maximize internal completes.
- Coordinate with other teams to initiate internal recruitment actions including but not limited to phone recruitment, segmented emails, and other custom recruitment solutions.
- Ensure projects and tasks allocated are completed in line with timelines and budgets stipulated by the client and/or internal service level agreements.
- Proactively seek alternative sample and recruiting strategies; providing ideas to improve response rate and reduce costs in each project.
- Manage 20 or more live projects across a variety of methodologies expanding skills and expertise on Market Research recruitment for quantitative and qualitative studies.
- Communicate recruitment updates, status and issues to internal project teams through email, meetings or as agreed in regular intervals.
- Place outbound calls to client-supplied contact lists while efficiently navigating gatekeepers to reach designated individuals and fulfill project-specific dialing objectives.
- Demonstrate confidence using all recruitment platforms and tools, such as the MR System, external email platforms, and other recruitment tools.
- Raise quality issues in projects to your manager or team lead.
- Be self-initiating in supporting projects through context provided in email and other communications.
Qualifications
Education and Training Required:
- Bachelor’s degree or equivalent preferred
- Relevant coursework in market research or healthcare preferred, but not required.
Minimum Experience:
- 0 – 1 year of market research experience
Knowledge, Skill, Ability:
- Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
- Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
- Interest / natural curiosity or previous experience /exposure within the healthcare space
- Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively using all available resources to support project success.
- Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
- Self-motivated and able to (re)prioritize tasks throughout the workday.
- Exceptional time management, organizational skills, attention to detail and ability to multitask.
Additional Information
Must be willing to work in US shift hours
All your information will be kept confidential according to EEO guidelines.
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Skills Required
- 0-1 year of market research experience
- Bachelor's degree or equivalent
- Relevant coursework in market research or healthcare
- Exceptional written and verbal communication skills
- Strong Microsoft Office skills (Excel)
- Demonstrated confidence using recruitment platforms and tools (MR System, external email platforms)
- Ability to place outbound calls and navigate gatekeepers for recruitment
- Interest or prior exposure to the healthcare space
- Strong critical thinking, initiative, and troubleshooting ability
- Ability to work autonomously and in a team; prioritize and multitask
- Exceptional time management, organizational skills, and attention to detail
- Willingness to work US shift hours
What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
