Allow us to introduce ourselves
Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.
We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.
Want to be a part of the Appinio movement? 🚀
Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here
Your mission as a Project & Resource Manager
We are looking for a Project & Resource Manager (m/f/d) to join our Research Operations & Enablement team and ensure the smooth, structured, and timely allocation of research capacity across a high volume of market research projects.
In this role, you will act as the central coordination point between Account Management, Customer Success, and Research teams. You will ensure that incoming projects are properly assessed, prioritised, and staffed with the right researchers at the right time. Your work will directly enable Appinio to scale delivery while protecting team capacity and maintaining fast turnaround times.
Beyond coordination, you will support the continuous improvement of our processes by helping to streamline project handovers, reduce manual effort, and contribute to the automation of project intake and resource allocation.
What you’ll be doing
- Evaluate incoming project requests and clarify requirements together with Account Management and Customer Success teams
- Coordinate and allocate researchers to projects based on availability, capacity, and project priority
- Maintain a clear overview of researcher bandwidth across multiple parallel projects
- Prioritise incoming work using defined criteria (e.g. urgency, complexity, commercial relevance) and communicate realistic timelines internally
- Identify bottlenecks in the project flow and support improvements in handover processes
- Support the implementation of automation and tooling (e.g. HubSpot workflows, Zapier, AI-based solutions) to reduce manual coordination effort
- Work closely with Research Leadership to improve overall operational efficiency
You will thrive in this role if
- You have 2–4 years of experience in project coordination, operations, or resource planning, preferably in a market research company
- You are comfortable working with a high volume of parallel requests and can stay structured under time pressure
- You have strong prioritisation skills and can balance competing demands based on clear criteria
- You communicate clearly and confidently with different stakeholders across teams
- You are comfortable making and explaining decisions based on capacity and priorities
- You enjoy working in fast-moving environments where priorities can shift quickly
- You have a hands-on, pragmatic mindset and a strong affinity for structure and processes
- You are proficient in English; German is a plus
What’s in it for you?
- Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
- Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year
- All the hardware you need and your own MacBook
- If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space
- Subsidised Urban Sports Club or ClassPass membership based on location
- In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces
Additional role details
- This is a fully remote position open to candidates based in Europe (ideally in Germany, the UK, Portugal, the Netherlands, or Spain, though we also welcome candidates based in other countries)
- This role will report directly to our Head of Research Operations and Enablement
Our interview process
- Screening Call with a Talent Acquisition Partner
- Case Study & Get-to-know Interview with Research Team
- Executive Interview
- Offer
Kind reminder: Please ensure that your application is submitted in English.
This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.
Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please read our privacy policy here.
Skills Required
- 2-4 years of experience in project coordination, operations, or resource planning
- Experience coordinating and allocating researchers or project resources across parallel projects
- Proven ability to prioritise work using defined criteria and communicate realistic timelines
- Strong stakeholder communication skills across teams (Account Management, Customer Success, Research)
- Comfort working under time pressure with a high volume of parallel requests
- Hands-on, pragmatic mindset with strong affinity for structure and process improvement
- Proficient in English
- Experience in market research companies (preferred)
- Familiarity with automation and tooling (examples: HubSpot workflows, Zapier, AI-based solutions)
- German language skills
What We Do
At Appinio, we help companies always make the right decisions through real-time market research. As the world’s largest opinion network, every day we collect millions of responses from consumers to allow our clients to move from questions to insights in minutes. Over 2000 companies worldwide rely on us to understand how their consumers think. Want to get to know us better? Follow us on Instagram @appinio! Social media privacy policy: appinio.com/en/imprint-social-media Privacy policy: https://www.appinio.com/en/privacy
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