Project Analyst

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

• Work with the Director of Strategy and Implementation to identify and execute projects that align with the company's strategic and/or operational objectives. Projects may include but not be limited to new products/services, new systems, or new or revised processes.
• Analyze and provide recommendations for improvement by combining client data, subject matter experts, and data analytics tools.
• Can act as project liaison, communicating between staff and various managers to ensure timelines.
• Work directly with business users to understand business processes, gather & document requirements to implement system changes that meet business need
• Assist with evaluating the complexity of project requests to determine the necessary elements and overall prioritization.
• May work directly with clients or client solutions teams to ensure a successful onboarding of new accounts and/or projects.
• Assist in the coordination testing, training, and implementation of system changes. Participate where appropriate.
• Evaluate the complexity of project requests to determine the necessary elements and overall prioritization.
• The project analyst must have a keen grasp of operations and business processes.

• The project analyst must have a keen grasp of operations and business processes.
• Excellent interpersonal skills and able to collaborate with all levels of the organization
• Able to take initiative and have a solutions/results mindset
• Ability to be a change leader
• Ability to work collaboratively across cultures and organizations; strategically focused on continuous improvement.
• Ability to effectively work in a fast-paced environment.
• Ability to identify tasks critical to keeping customer satisfaction levels in check
• Ability to delegate and manage from a high level across multiple departments, clients, and operations teams
• Ability to deliver presentations in front of clients and key stakeholders
• Ability to manage financial budgeting and forecasting.  Understand all levers that can impact profitability 
• Excellent oral and written communication skills – ability to deliver constructive feedback and inspire employees to deliver positive results
• Excellent time management skills
• Solid understanding of Word, Excel, and MS Office suite
• Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA.

• Bachelor’s Degree in Business or other related major or equivalent relevant work experience required

• Enthusiastic
• Motivated
• Team Player
• Organized
• Flexible