Intern | Operations Project Analyst
Epicor is seeking a motivated Operations Project Analyst Intern to support process discovery and redesign efforts across key Quote-to-Cash (Q2C) processes and the Ops PMO tool selection and intake process design. This internship provides hands-on exposure to enterprise process improvement, systems analysis, and transformation work within a SaaS ERP environment.
The intern will work closely with experienced program and process leaders and gain practical experience in how large-scale operational improvements are designed and delivered.
What You’ll Work OnProcess Improvement & Design Support
Contribute to process improvement or redesign activities using different approaches, which may include workshops, analysis, or structured reviews
Assist with documenting workflows, handoffs, roles, and decision points using a variety of formats (process maps, notes, summaries, or visual artifacts)
Help capture inputs, feedback, and outcomes from working sessions or discovery efforts
Analysis, Gaps & Risk Awareness
Assist in identifying improvement opportunities, gaps, risks, or constraints across people, process, tools, and data
Support documentation of findings in clear, concise formats suitable for team review
Roadmap, Planning & Change Support
Help develop high-level plans or sequencing for improvements or initiatives
Support change awareness activities such as documenting impacts, dependencies, or communication needs
PMO Tool Evaluation & Enablement
Assist with evaluating tools used for project intake, prioritization, tracking, and reporting
Help document tool capabilities, strengths, limitations, and user experience considerations
Support analysis comparing tools against PMO needs and use cases
What You’ll Learn?
Exposure to multiple approaches to process work and operational improvement
Hands-on experience supporting a growing Ops PMO
Mentorship from experienced PMO, operations, and transformation leaders
Practical skill development in analysis, documentation, facilitation support, and tool evaluation
Current undergraduate or graduate student in Business, Information Systems, Operations, Supply Chain, or a related field
Interest in operations, process improvement, project/program management, or enterprise systems
Strong analytical, organizational, and problem-solving skills
Clear written and verbal communication skills
Comfortable working with ambiguity and learning new frameworks, tools, and ways of working
Interns must be enrolled in classes beyond Spring 2026 to be considered**
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About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Kevin Towers
What We Do
We’re the Digital Brains of Our Customers’ Operations
We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
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