With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Defines and optimises programme and change management practices and integrated delivery approaches, ensuring end-to-end alignment of governance, methodologies and execution across complex initiatives. Leads the orchestration of programme delivery to achieve strategic outcomes, driving performance, quality, and compliance while enabling informed decision-making through proactive stakeholder engagement.Job Description
KEY FOCUS AREAS:
- Programme & Change Management Practice Optimisation
- Integrated Delivery & Execution Orchestration
- Governance, Risk, Compliance & Quality Assurance
- Stakeholder Engagement & Decision Enablement
- Benefits Realisation & Performance Management
- Data, Analytics & Insight-Driven Delivery
- Delivery Integration & Context Flexibility
- Continuous Improvement & Capability Development
KEY ACCOUNTABILITIES:
Programme & Change Management Practice Optimisation:
- Define, refine, and optimise programme and change management practices within the practice or functional domain.
- Ensure alignment of methodologies, governance, and delivery frameworks to support consistent execution.
- Adapt frameworks and approaches to suit varying delivery contexts and programme complexity.
Integrated Delivery & Execution Orchestration:
- Lead the orchestration of complex, multi-stream programmes across interdependent initiatives.
- Translate strategic priorities into integrated execution plans, delivery roadmaps, and measurable outcomes.
- Ensure alignment and coordination across projects, workstreams, and delivery environments.
Governance, Risk, Compliance & Quality Assurance:
- Establish and embed fit-for-purpose governance structures, controls, and reporting mechanisms.
- Ensure adherence to delivery standards, regulatory requirements, and quality assurance practices.
- Identify, assess, and manage risks, issues, and dependencies to protect delivery outcomes.
Stakeholder Engagement & Decision Enablement:
- Engage proactively with senior stakeholders, including C-suite where required, to ensure alignment on priorities and delivery progress.
- Enable informed decision-making through clear, data-driven insights, reporting, and escalation.
- Navigate complex stakeholder environments to resolve competing priorities and maintain delivery momentum.
Benefits Realisation & Performance Management:
- Define and track programme benefits and performance outcomes aligned to strategic objectives.
- Drive accountability for value delivery across initiatives and stakeholders.
- Monitor delivery health and take corrective action to ensure outcomes are achieved.
Data, Analytics & Insight-Driven Delivery:
- Leverage data, analytics, and AI-enabled tools to enhance programme planning, tracking, and performance optimisation.
- Provide actionable insights to support programme design, decision-making, and continuous improvement.
- Promote a data-driven culture within programme delivery environments.
Delivery Integration & Context Flexibility:
- Operate across programme, project, and change delivery contexts, ensuring integration and alignment.
- Apply delivery versatility to adapt approaches based on initiative complexity and organisational needs.
- Ensure effective transition and embedment of programme outputs into operational environments.
Continuous Improvement & Capability Development:
- Embed continuous improvement practices and evolve delivery standards within the practice.
- Capture lessons learned and drive enhancements to programme and change management capability.
- Contribute to building delivery maturity and consistency across initiatives.
QUALIFICATIONS AND EXPERIENCE
Education/Qualification:
- Bachelor’s Degree, Advanced Diplomas, Post Graduate Certificate, or B Tech [NQF7].
- Postgraduate qualification (MBA or equivalent) (Preferred)
Field of Study:
- Formal programme/project management certification (e.g., PMP, PRINCE2, MSP)
Work Experience:
- 5 - 12 years experience in a specific capability of importance to the bank, including a track record of 3 years in a people management position.
- Exposure to process design, optimisation, quality management, customer centricity, technology and data-driven decision-making is preferred.
COMPETENCIES:
Leadership Competencies:
- Strategic Thinking
- Business Acumen
- Communication
- Influence
- Leadership
- Delivering Results
- Adaptability
- Collaboration
- Decision-Making
KNOWLEDGE & SKILLS:
- Operational planning and execution
- Process optimisation and service design
- Customer experience management
- Performance measurement and reporting
- Governance and compliance
- Digital tools and platforms
- Data analysis and insight generation
- Team leadership and development
- Advanced programme and project management expertise (portfolio, programme, and project delivery at scale)
- Senior stakeholder management and influencing skills
- Strong strategic thinking and narrative development capability
- Advanced analytical and problem-solving skills
- Strong communication skills, with the ability to distil complexity into clear executive messaging
- Strong commercial and financial acumen
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Skills Required
- Bachelor's Degree, Advanced Diploma, Post Graduate Certificate, or BTech [NQF7] in Business, Commerce or Management Studies
- Formal programme/project management certification (e.g., PMP, PRINCE2, MSP)
- 5-12 years of relevant experience, including at least 3 years in a people management position
- Postgraduate qualification (MBA or equivalent)
- Exposure to process design, optimisation, quality management, customer centricity, technology and data-driven decision-making
Absa Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.
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Healthcare Strength — Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
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Retirement Support — A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
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Equity Value & Accessibility — Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.
Absa Group Insights
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
