Programme Manager

Number of Vacancies:

1

Time Type:

Full time

Worker Type:

Fixed Term (Fixed Term)

Proposed Interview Date:

Wednesday, September 30, 2026

Hours of Work:

37

Hiring Manager:

Susan Roberts

Contact Number: 

01482 614376

Job Description Summary:

This is a full time, fixed term position for 2 years to help meet the demands of the service.
Are you an experienced project manager with a passion for delivering high-quality housing improvements and adaptations that make a real difference to people's lives?
We are looking for a skilled and motivated Programme Manager to join our team leading on the delivery of a major cross tenure adaptations programmes across the city to assist disabled residents to live independently at home.
This is an exciting opportunity to manage multi-million-pound programmes that improve living and accessibility standards for residents while ensuring homes remain safe, sustainable, and fit for the future.
About the Role:
As Programme Manager, you will be responsible for the development, management and successful delivery of major cross tenure adaptations programmes across the city from inception through to completion. Working closely with technical surveying teams, contractors, professional services and stakeholders, you will ensure projects are delivered safely, on time, within budget and to the highest quality standards.
You will lead project planning, procurement activities, contract management, stakeholder engagement, risk management and programme performance monitoring, while maintaining a strong focus on customer experience and value for money.
Key Responsibilities:
We are seeking a confident and experienced project professional who can successfully lead complex programmes in a housing construction and adaptations environment.
• Lead the delivery of major cross tenure adaptations programmes across the city to assist disabled residents to live independently at home
• Manage procurement processes, contract awards and contractor performance
• Develop project specifications, business cases, reports and briefing papers
• Manage project budgets, costs and expenditure profiles
• Build effective relationships with technical professionals, tenants, occupational therapists, elected members, contractors and partner organisations
• Manage project risks and ensure compliance with relevant legislation and regulatory requirements, including Construction (Design and Management) Regulations
• Ensure excellent communication and consultation throughout project delivery
• Drive continuous improvement and innovation across housing adaptations programmes.
ROLE AND PURPOSE
To provide effective, skilled and experienced management of projects within the Housing Investment programme, undertaking refurbishment and maintenance of the Council’s 24,000 Housing Stock making a positive impact on people’s living standards.
You will work with technical surveying resources to develop and manage from conception to completion a number of housing refurbishment/maintenance projects, contracts and programmes.
To manage projects and programmes including supporting the procurement/letting of contracts budgets, outputs with direct management of contracts/contractors to achieve agreed project objectives.
The post will focus on delivering and working within the Housing Investment Team engaging with other internal Council departments, and its key delivery partners as well as other contracting organisations.
To undertake stakeholder consultation and engagement processes throughout the duration of the projects in order to ensure successful communications with tenants and inform the successful delivery of high-quality outcomes.
PRINCIPAL ACCOUNTABILITIES:

1. Strategy -Prepare briefing papers/reports to evaluate and recommend initiatives for implementation within Housing Investment in order to maximise the potential opportunities for the planning, delivery, continuous improvement, efficiency and safety of Housing maintenance and refurbishment of our properties. To support management of procurement e.g., start to finish procurement for refurbishment or maintenance projects to council housing stock, conducting consultation, evaluating bidders against agreed criteria, and coordinating bidders through to selection.To compile and contribute detailed specifications and design briefs linking in where required with specialist designers/contractors, plus preparing feasibility plans, reports and briefing notes for strategic meetings.To ensure a robust communications strategy is in place and implemented in partnership with key stakeholders delivering consistently high-quality information in an organisationally and politically sensitive environment.To assess, advise and ensure value for money and affordability of projects throughout the programme to provide commercially viable outcomes. Research, advise and implement changes/developments in legislation, building construction, energy efficiency, best practice and equipment to remain responsive in providing a cost-effective, safe and efficient service for the Housing department and it's customers.Create and co-ordinate the production of contract documentation, contract specifications and related reports to verify that all contracts comply with Council procurement strategies and relevant legislation. Produce and monitor expenditure profiles and co-ordinate workloads with contractors and partners to monitor the efficient management of housing revenue and capital budgets and contracts.
2. Customer Focus -Act as the main point of contact on specific projects and programmes, to manage change control, contract variations or disseminate data, and specifications to keep partners and stakeholders informed and involved in progress.Appraise and determine solutions to operational, technical and design problems through discussions and negotiations with governing bodies, trade associations, manufacturers, contractors, tenants and other stake holders ensuring projects are delivered to legislative compliance requirements whilst ensuring high quality standards of service are provided and maintained.Implement the communications strategy/plan in partnership with key Stakeholders responsible for providing/delivering consistently high-quality information in an organisationally and politically sensitive environment, keeping Senior Management informed on any issues affecting the smooth implementation of the project.Play an instrumental role in ensuring effective and innovative consultation and communication involving members of the public, elected members, delivery partners, local community, tenants and internal colleagues.
3. Performance Management – To prepare and present reports on projects and programmes where required to Senior Management and/or a wide variety of other senior staff and key groups.Responsibility for the delivery of specific projects and project milestones within the programme. This includes ensuring individual project or programme work-streams are developed in sufficient detail for business cases and procurement. This will include coordinating user groups to develop and sign-off designs, value-for-money costs, planning and legal consents.Initiate and manage effective relationships with partnering contractors and key stakeholders including, tenants, tenant groups, elected members, and Council staff.Effectively manage, mitigate and clearly report project and programme risks verbally or utilising detailed written reports.Deliver project milestones through skilled intervention with work-streams and task groups taking responsibility for achievement of managed progress towards effective quality, cost and time targets by engaging other key staff and technical consultants.Undertake the role of the Principal Designer in relation to construction refurbishment projects in accordance with the requirements of the Construction, Design & Management Regulations.Develop, monitor and recommend improvements for project and programme performance criteria/KPIs to provide visibility of progress against key milestones and prepare complex reports as required for presentation at Departmental Managers meetings, Area Committees, other members, contractor or public meetings.
4. Leadership – Lead and motivate a dedicated team of technical staff to provide continious safe, professional, responsive and high quality service to housing tenants and their homes. Lead and manage required internal and external meetings, plus technical surveying resources to facilitate the successful delivery of projectsEnsure effective coordination and communication between Duty Holders in relation to complying with the Construction, Design & Management Regulations.Contribute to the development of departmental training plans to ensure that staff are suitabily trained and accredited. Undertake all neccsary staff management functions including 1:1’s and team briefs to ensure they are kept updated on any legislative, staff, contractual and techinical standards changes.Act in accordance with and deputise for Senior Management as required, including representing the department in a range of environments to promote excellent investment management and high-quality delivery contracts.The post holder will also be required to act as the organisation’s competent person for health and safety and will be required to work proactively with all contractors and tenants to maintain a culture that promotes safe working practices and will further develop, monitor and implement management procedures and provide Health and Safety performance reports in relation to projects under their control.
5. Statutory Obligations – To work with key stakeholders in ensuring that the City Council fulfils its statutory responsibilities in respect to Health & Safety, Fire Safety, Gas, Electrical, Legionella and Asbestos duties whilst ensuring strict adherence to the Construction, Design & Management Regulations.Manage, lead, guide and advise a team of professional technical staff to enable high quality work to be consistently produced. Regularly monitor, audit and review work undertaken to verify compliance with policies, procedures and service delivery plans.

NC555.Programme Manager.docx

Compensation Grades:

GRADES 11.

Pay Ranges:

£50,269.00 - £53,460.00

Job Classifications:

3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working of Hull City Council:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. 

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. 

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.