Program Test Analyst - Intermediate Level

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Program Test Analyst – Intermediate Level, you will be joining the Bank BPMO Acceptance Testing Automation team, working with the business and agile teams supporting all product lines.

This candidate will also be responsible for executing software testing for USAA programs and/or systems that support product performance and business operations.  Plans, creates and executes tests for release cycles.  Reports defects during the testing, troubleshooting and analysis cycle that will result in quality testing.  Works in collaboration with internal and external partners to deliver timely feedback and ensure quality product performance. May perform regression testing and/or compliance review testing of processes affected by system enhancements and Program Releases.  Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our San Antonio, TX office location. Relocation assistance is not available for this position.

What you'll do:

• Applies a knowledge of the business, its products, and processes to support the software testing for operation’s business systems. 
• Executes test case scenarios and documents results to resolve issues.
• Write Test plan, Test cases and document defect, communicate bugs in Triage calls
• Demo Test execution in business or Triage meetings
• Conducts production validation testing when new code is released to production environment to ensure quality of systems processes for end users.
• May assist in the development of test cases and provide feedback on the findings to ensure the desired outcome meets the expectations of both end-users and compliance.
• Monitors and tracks test loan scenarios in project management system of record.
• Maintain leadership informed on testing status.  Provides an overview of testing activities.
• Sets expectations on testing activities and adheres to timelines related to testing.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years relevant business applications and business support experience required or software testing within a financial services organization. 
• General banking knowledge.
• Basic knowledge of U.S. banking laws and regulations.

What sets you apart:

• Working experience in Java coding and creating Test scripts.
• Familiar with AI tools, prompt engineering, or using AI in automation/testing is a plus, ChatGPT, BOXAI and MS copilot.
• UAT testing knowledge with documenting Test Planning, Test Scenarios, Test cases and log defects.
• Strong problem solving /error resolving skills with scripts.
• Working knowledge of Selenium (Java) for regression automation.
• Working knowledge of UFT Tool.
• Postman, qTest, Jira experience.

Compensation range: The salary range for this position is: $63,590 - $114,450.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.