Program Service Specialist

JOB DESCRIPTION

• May be responsible for managing small projects and tasks.
• Provides support to team members and assists on larger initiatives.
• Adheres to project and program governance (controls).
• Collects data from a variety of sources, evaluates and interprets data.
• Helps to manage stakeholders' communication.
• Perform client onboarding tasks, systems maintenance, and process automation projects.
• Participate in quality control measures, root cause analysis and complaint resolution.
• Maintain and update client procedures and administrative or operation information and documentation in accordance with establish governances.
• Perform administrative maintenance and portal management for a variety of UL or client systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• Required: General degree, or equivalent.
• Required: Demonstrated effectiveness in communicating with internal and external stakeholders (verbal and written).
• Required: Proficiency with with Microsoft Office suite, with emphasis in Microsoft Excel.
• Highly Preferred: Two years of directly-related experience.

ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
UL Solutions' Retail and Consumer Products business helps retailers and consumer goods manufacturers meet increasingly complex challenges with its expertise in quality, chemistry and sustainability. Global well-known retailers have trusted UL Solutions to help it deal with major business risks and opportunities in the retail environment, including product quality and sustainability, materials and chemicals, global supply chain and omni-channel sales, so as to help enterprises bring products to the market faster and control changing regulatory requirements.