Program Quality Coordinator

Posted Yesterday
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Willingboro, NJ, USA
In-Office
65K-65K Annually
Junior
Other
The Role
Coordinates quality and compliance for disability support programs by assisting with incident investigations, conducting site audits, monitoring medication and documentation reports, recommending improvements, following up on corrective actions, and providing regulatory training. The role collaborates with program and area leadership and requires experience supervising services for people with developmental disabilities.
Summary Generated by Built In
Company Description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.  

 

With services nationwide, our team is united by a shared commitment to making a real difference – one person, one voice, one choice at a time! We encourage you to embrace this opportunity to impact someone’s life!  

Schedule:  $65,000.00

Starting Pay:  8:00am - 5:00pm

Perks/Benefits:  

  • Medical, Vision and Dental Insurance for FT employees 
  • Supplemental Insurance 
  • Flex Spending and HSA Accounts for FT employees 
  • Pet Insurance 
  • Life Insurance for full-time employees 
  • 401 K plan with up to 3% employer match after one year of services 
  • PAID TIME OFF (PTO) for eligible employees 
  • PTO Donation 
  • Growth and Development Opportunities 
  • Employee Referral Program 
  • Employee Assistance Program 
  • Mileage reimbursement  
  • National Brand Discounts 
  • Tapcheck - access to 50% of your pay before payday 
  • PAID training and orientation 

Job Description

What You Get To Do: 

The Program Quality Coordinator in this position must be knowledgeable and up to date on rules and regulations affecting their assigned programs, and must work closely with and maintain 

excellent communication with the Program Director, Area director and State Director as part of a team approach to providing seamless quality service. 

Responsibilities include but are not limited: 

  • Assisting with completing incident reports/investigations 
  • Site reviews/audits to ensure compliance 
  • Running reports to ensure completion of medication/documentation 
  • Recommend areas of improvement and follow up 
  • Training in various areas in relation to compliance/regulations 

Qualifications

What Makes You A Great Fit: 

  • Bachelor's degree in a human services or related field.  
  • 2 years experience working with individuals with developmental disabilities in a residential or day program setting  
  • Prior experience in managing and supervising services for persons with development disabilities is required. 
  • Must be responsible, mature, flexible and have good decision-making time management and communication skills. 
  • Valid Drivers License (due to transporting persons served) 
  • Some positions / locations may require own personal vehicle and auto-liability insurance based on the role 
  • A successful background clearance is required as part of the onboarding/employment process 
  • Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. 

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. 

8/25

Skills Required

  • Bachelor's degree in human services or a related field
  • Two years of experience working with individuals with developmental disabilities in a residential or day program setting
  • Prior experience managing and supervising services for people with developmental disabilities
  • Valid driver's license
  • Personal vehicle and auto-liability insurance, where required by the position or location
  • Successful background clearance
  • Strong reading, writing, communication, decision-making, flexibility, responsibility, maturity, and time-management skills
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The Company
HQ: Saint Paul, MN
1,382 Employees
Year Founded: 1976

What We Do

A LITTLE ABOUT US: Dungarvin is a national organization of privately owned companies that provide high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Because each individual we support is unique, we strive to provide services that are tailored to each person's own hopes, dreams, goals and needs. Under the support of Medicaid and Community Support Waivers Dungarvin is proud to create custom solutions to each person served. Mission: "Respecting and responding to the choices of people in need of supports." Dungarvin assists each person we serve to realize his or her own hopes, dreams, goals and aspirations. PHILOSOPHY: We believe each person has his or her own set of aspirations, goals, strengths, and dreams. FUN FACT: Our founders Tim Madden (24 years old) and Diane (23 years old) decided to start a business that would provide community housing for people with intellectual and developmental disabilities. Through diligent research and planned Tim and Diane officially opened their first 15 person residential program in St. Paul, Minnesota in March 1976. Tim and Diane were the live-ins for that first program and they have continued their leadership of the organization since. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,712 individuals across 14 states.

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