Program/Project Manager 5

Lam’s Global Quality Team, and a key contributor to achieving Lam’s Quality Vision via successful execution of cross functional Quality programs.     

As a Program Manager at Lam, you'll own key Quality programs and drive them from planning through results. You'll lead Lam-level Quality campaigns that build awareness, engagement and accountability for quality across the company. You'll partner closely with the NCe and 8D process owners, and QPL managers. Together you'll strengthen how these processes work, improve their outcomes, and bring process improvements to life in iQMS. You'll combine program management, problem-solving knowledge, and business acumen to advance Lam's goals for lasting solutions and customer satisfaction. 

• Plan, deploy, run and measure Lam's key Quality programs. 
• Lead Lam-level Quality campaigns from start to finish. This includes setting goals, planning communications and engagement, coordinating stakeholders across global sites, and tracking participation and impact. 
• Work closely with NCe and 8D process owners and QPL managers to support how the processes run day to day, and help resolve gaps, roadblocks and escalations. 
• Manage process change requests for NCe, 8D and related Quality processes in iQMS.  
• Gather business needs from stakeholders, prioritize requests, coordinate with the system support team, confirm that changes work as intended through user acceptance testing, and support rollout, training and communication.
• Build and maintain program dashboards, reports and updates for Quality leadership and process stakeholders. 

• 12+ years of related experience with a Bachelor’s degree, 8 years of experience with a Master’s Degree or 5 years of experience with Ph.D. 
• BA/BS degree in a STEM field and/or Quality Management. 
• Program or project management experience with growing responsibility, including leading cross-functional, global initiatives.
• Knowledge and application of Change Management methodologies across a global organization is required. 
• Experience supporting nonconformance, corrective action or similar Quality processes in partnership with process owners.
• Experience representing the business in process or system changes, including gathering requirements, prioritizing requests, testing changes and supporting rollout to users.
• Experience planning and running organization-wide campaigns, change initiatives or engagement programs. 

• Experience with a Quality Management System (QMS) platform from a business or user perspective.
• Highly desired: knowledge of semiconductor products, product development and manufacturing processes.
• Experience in Quality Management, Product Development/Engineering, Manufacturing is a plus.  
• ISO 9001:2015 auditing and/or participation is a plus. 
• Ability to exercise forward thinking via integration of data analytics and AI applications is highly preferred.  

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.