Program/Project Manager 5

This position reports into the Global Systems Planning organization, which is part of the broader Global Planning and Operations organization.  

The Global Planning and Operations organization brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

Together we move the Atoms that move the World

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

 Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you

As a Program Manager within the Global Systems Planning organization, you will be responsible for leading the structured response to planning and operational excursions, business disruptions, and escalated customer or stakeholder concerns. You will serves as the central point of coordination to rapidly assess impact, align cross-functional recovery plans, restore execution to plan, and protect customer commitments, while driving long-term corrective actions that improve operational stability and resilience.

You will need to partner closely with Global Planning & Operations teams, Supply Chain, Manufacturing, Customer Operations, Product Groups, and senior leadership to minimize customer and business impact, maintain delivery commitments, and strengthen organizational readiness for future disruptions.

Escalation Ownership & Recovery Leadership

• Serve as the single point of accountability for critical business and customer excursions, coordinating cross-functional response and recovery efforts to protect customer commitments
• Assess operational impacts, risks, and constraints to prioritize actions, align stakeholders, and accelerate plan recovery.
• Document business impacts, recovery plans, key decisions, and lessons learned to improve organizational response effectiveness.
• Provide cross-functional leadership without direct authority.

Problem Management

• Rapid problem framing (signal > noise): taking fragmented inputs and quickly framing the problem, blocking issue or decision, and business impact.
• Drive structured root cause analysis (RCA) using industry-standard methodologies (e.g., 8D, PS&DM, Five Whys, Fishbone).

Communication & Reporting

• Provide clear, concise, and executive-ready updates during live escalations and throughout incident resolution cycles.
• Develop metrics, dashboards, and reporting mechanisms to track incident trends, performance, and improvement progress.

Minimum Qualifications:

• Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or a related field with 12+ years of experience; or a Master’s degree with 10+ years of experience; or equivalent experience.
• 8+ years of experience in planning, order management, supply chain operations, or similar roles.
• Strong analytical and problem-solving skills, with the ability to rapidly understand complex systems and processes.
• Exceptional communication skills, including executive-level reporting, stakeholder management, and customer-facing interactions.

• Semiconductor experience preferred.

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.