Program Optimization Coordinator

Posted Yesterday
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Cleveland, OH
56K-80K Annually
Junior
Healthtech • Pharmaceutical
The Role
The Program Optimization Coordinator is responsible for transforming data into actionable business intelligence, optimizing sales organization processes, managing customer contracts, and supporting freight program goals. This role involves analyzing performance data, addressing cost savings, and facilitating communication between customers and vendors.
Summary Generated by Built In

What Field Sales Admin/Ops Gnlst contributes to Cardinal Health

Responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence (includes: data acquisition, mining, analysis, data integrity management, metrics management and reporting) and, for identifying, creating and implementing processes that profitize, optimize and support the entire field sales organization (includes: customer contract implementation, contract compliance, strategic field sales resource deployment, on-boarding and basic training) to support the strategic objectives of the sales organization, drive operational excellence and maximize contract value.

Location: Targeting candidates in Cleveland, OH area. Position requires on-site customer visits a few days per week.

Accountabilities

  • Identify opportunities to drive additional package volume – identify supplier account numbers (SANs) where vendor not shipping through program, convert direct FedEx/UPS outbound users to OptiFreight website, arm customer with information on Refused Vendors
  • Act as liaison between customer and OptiFreight for all transportation needs
  • Manage weekly billing files
  • Manage and report performance data to appropriate levels within customer organization
  • Partner with customer to identify, develop and support freight program processes and goals
  • Provide first point of contact for all customer inquiries, support requests, and issue resolution
  • Support customer’s freight program goals through freight analysis and optimization
  • Identify and address cost-savings and/or cost recovery opportunities
  • Build and maintain strong working relationships with customer, peer group and vendors
  • Facilitate discussions between customer and courier vendor
  • Manage courier route adds, edits or elimination
  • Provide financial analysis on proposed changes to validate savings
  • Assists with other tasks or projects as assigned

Qualifications

  • High school diploma required; Associates or Bachelors preferred
  • 2+ years transportation/logistics/supply chain experience
  • LTL knowledge beneficial
  • Excellent communication and customer service skills
  • Strong Microsoft Office skills
  • Attention to detail and accuracy
  • Ability to multitask and meet position requirements with minimal supervision

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Identifies possible solutions to a variety of technical problems and takes actions to resolve
  • Applies judgment within defined parameters
  • Receives general guidance may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy

Anticipated salary range: $56,200-$80,400 

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 12/15/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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The Company
HQ: Dublin, OH
44,000 Employees
On-site Workplace

What We Do

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care.

We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.

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