Program Operations Manager – Global Market Access (GMA)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

The Program Operations Manager – Global Market Access (GMA) enables the operational execution, scalability, and consistency of global partner programs. Reporting to the Director of Commercial Operations, you will sit Commercial Operations, and partner with Global Market Access (GMA) program and strategy teams, who define program strategy and structure.

The Program Operations Manager ensures those programs are operationally ready, executable in practice, and supported by the right processes, systems, and governance models. The focus of this role is not to define program strategy or design partner programs, but to translate defined program intent into clear execution frameworks, scalable operations, and sustainable delivery across regions.

• Translate program definitions into executable operating models.

• Define workflows, handoffs, and execution cadence.

• Ensure programs are scalable across regions

• Establish execution standards and governance frameworks.

• Create SOPs, playbooks, and templates.

• Clarify ownership and responsibilities.

• Partner with GMA, regional operations, systems, and onboarding teams.

• Align processes, systems, and execution.

• Support coordination across global partners.

• Enable PRM, deal registration, and reporting tools.

• Support automation and system improvements.

• Drive system readiness for launches.

• Bachelor's Degree or Equivalent Years of Relevant Work Experience

• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• Typically requires 8+ years of experience in commercial operations or program management

• Experience supporting partner programs, channel operations, or indirect sales models

• Process design, operational execution, and program implementation skills

• Experience working across global, matrixed organizations

• Familiarity with CRM/PRM platforms and related tools

• Experience driving operational transformation or process optimization programs

What We Offer:

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.