Program Manager

Posted 7 Days Ago
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Budapest, HUN
Hybrid
Senior level
Information Technology • Consulting
The Role
The Program Manager oversees project portfolios, mentors Project Managers, tracks performance, manages risks, collaborates with teams, and leads complex engagements.
Summary Generated by Built In
At Supercharge Program Managers operate at a strategic level, ensuring the health and success of a defined segment of our project portfolio. We focus on portfolio performance, resource alignment, delivery quality, and long-term client satisfaction-looking beyond individual projects to the broader impact.

 
We act as mentors and line managers to Project Managers, supporting their growth and helping them navigate delivery challenges. We track project performance across the portfolio, manage risks and dependencies, and when needed, step in as Senior Project Managers to lead complex engagements end-to-end.

 
We work closely with the Delivery Management Team on staffing and capacity, support sales and account teams in shaping new opportunities, and collaborate with the PMO to improve processes and best practices. In a people-first, international environment, we build client trust, empower our teams, and ensure our portfolio drives Supercharge’s success.

 
Ready to shape the future of delivery at Supercharge? Step into a role where your impact echoes across teams, clients, and products. Join us and help drive what’s next.

Your day to day will include:

  • Overseeing and managing a dedicated segment of Supercharge Group’s project portfolio
  • Acting as the line manager for selected Project Managers, driving their personal development plans, supporting team KPIs, and ensuring continuous professional growth
  • Serving as a mentor, supporter, and escalation point for Project Managers, actively guiding and enabling them to achieve successful project outcomes
  • Tracking portfolio-level project performance metrics and reporting directly to the Head of Operations
  • Collaborating closely with the Delivery Management Team to address staffing needs and resource planning
  • Supporting and collaborating with the Account/Sales team in decision-making, opportunity assessment, and engagement management
  • Working with the PMO and fellow Project Portfolio Managers to improve processes, share knowledge, and promote best practices across the organization
  • Stepping in to lead delivery on the most challenging engagements where complexity, novelty, or strategic importance calls for senior leadership- bringing experienced judgment from discovery through design, development, and transition
  • Understanding technology-related issues to ensure optimal solution delivery for clients
  • Managing both in-house and remote project teams effectively

What makes you thrive here:

  • At least 5 years of experience in the software development industry
  • Proven track record of delivering multiple software projects, including both short-term engagements and long-term initiatives of 9-12 months or more
  • Strong experience with agile and other project management methodologies-we are practitioners, not theorists
  • Excellent English communication skills- written and spoken- as we operate within an international environment
  • Strong client and account management and communication capabilities-we value long-term, positive client relationships
  • High sense of ownership: our PMO is responsible for delivery excellence, so taking full responsibility for tasks and outcomes is essential
  • People-first mindset: caring for team morale, providing clarity, and protecting teams from uncertainty is core to how we work
  • Understanding of business requirements and their technical implications, ensuring alignment between strategy, delivery, and technology
  • Previous experience mentoring and line managing Project Managers or holding similar people-management responsibilities

Why join Supercharge?

  • To unleash your full potential, we’re here to help you grow every step of the way with exciting international projects, access to inspiring conferences, in-house soft skill trainings, and online courses. We’ll even support your English classes, and with our  skill matrix, you’ll always have a clear path to learn.
  • To feel your best, your wellbeing truly matters to us. That’s why we offer health coverage with Medicare, Life1 gym access to keep you moving, and extra sick days for those moments you just need a little rest. We celebrate milestones with a fully paid month off after five years, offer extra paternity leave for growing families, and provide support through our Employee Assistance Program.
  • To have a blast, you’ll join a friendly team of 200+ people, all passionate about building amazing digital products. Whether it’s our Summercharge festival, a football match, quiz night, or just grabbing a drink with teammates, there’s always something to look forward to. And with our buddy system, you’ll feel part of the team from day one.
  • To brighten your day, our dog-friendly office in the heart of Budapest is filled with good vibes, great coffee, tasty snacks (yes, including Túró Rudi!), and cozy corners to relax, connect, or have a little fun when you need a break. You’ll also have a yearly personal budget and a company library to keep your curiosity growing.

About our Budapest office
 
Budapest is where it all started for Supercharge - this is our headquarters and the beating heart of our company. We have local offices in several countries, but this is where the real magic happens. A buzzing, vibrant space filled with talented individuals dreaming up and delivering amazing products for our clients. This Office of the Year award-winning space is home to our legendary after-work events, and as located in the heart of the city, putting us just steps away from some of the best restaurants, cafes, and bars around.

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The Company
London, England
231 Employees
Year Founded: 2010

What We Do

At Supercharge, we are your innovation partner to turn disruption into opportunity. We are a next-generation product innovation agency driving growth, efficiency, and resiliency for our partners. We create smart product strategies, design delightful interfaces and build robust, AI-driven software to turn some of the most challenging digital initiatives of our partners into success stories. Our in-house team of over 200 digital experts across our European and North American offices are passionately united in the pursuit of discovering and building better futures. We cut through business, tech, and regulatory complexity and fuse behavior science-based design and unique data & AI-focused technical competence to propel your business. We believe that innovation is a team effort: our strategists, designers, developers, and engineers work shoulder to shoulder to enable what yesterday was still impossible. Supercharge has been one of the fastest-growing tech companies in Europe according to Financial Times (FT1000) and Deloitte (Fast50) for two years running. Having delivered over 250 digital products for our partners internationally, we are pioneers in redefining, diversifying, and protecting businesses to achieve long-term success. Products delivered by our team stretch from major mobile banks to solutions powering successful startups. By working with us, you will find yourself among leading companies like Ericsson, Vodafone, Santander, Metlife, Unilever, Delivery Hero, or Pfizer. Let’s talk about your future as a digital leader! Reach out now

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