We are looking for an experienced Program Manager to manage customers' expectations and provide best support towards best customer satisfaction.
In order to be successful in this role, you will need to have prior experience in both program management and team management. A bachelor's degree is required.
Job Requirements:
- Establish strategic relationship with customer
- Support customer's day-to-day operation and shipments
- Collaborate and coordinate with cross functional teams on project managements
- Review new products from customers and liaise with cross functional teams to ensure system and process is setup and released for Operations support.
- Manage backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
- Analyze and compile regular reports for management team's review
Job Requirements:
- Bachelor’s degree in business or engineering preferred.
- Possess 3 to 5 years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
- Certified Project Management Professional (PMP) certification is an added advantage.
- Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
- Knowledgeable in MRP, Oracle, and Agile systems.
- Advanced Excel knowledge.
- Ability to learn / understand the supplier’s business and manufacturing processes, technology sourced, and product families.
- Ability to concisely communicate escalations, requirements and issues to suppliers, stakeholders, peers, upper management, and customers with clarity.
- Strong interpersonal, written, and verbal communication skills
- Strong leader, self-motivated, proactive, detail oriented, hands-on and results driven.
- Ability to influence cross functional teams including technical decision makers.
- Strong knowledge of all aspects of purchasing, supplier selection, cost analysis and negotiation,
- Work independently in fast paced environment.
What We Do
We are a leader in the design, engineering, and manufacturing of critical fluid delivery subsystems and components for semiconductor capital equipment. Our product offerings include gas and chemical delivery systems and subsystems, collectively known as fluid delivery systems and subsystems, which are key elements of the process tools used in the manufacturing of semiconductor devices. Our gas delivery subsystems deliver, monitor, and control precise quantities of the specialized gases used in semiconductor manufacturing processes such as etch and deposition. Our chemical delivery systems and subsystems precisely blend and dispense the reactive liquid chemistries used in semiconductor manufacturing processes such as chemical-mechanical planarization, electroplating, and cleaning. We also provide precision-machined components, weldments, e‑beam and laser-welded components, precision vacuum and hydrogen brazing and surface treatment technologies, and other proprietary products. This vertically integrated portion of our business is primarily focused on metal and plastic parts that are used in gas and chemical systems, respectively. We are strategically located to provide the highest level of customer service and support from our program management, sales, engineering, and executive management teams. Ichor is headquartered in Fremont, California, and we have production facilities in California, Oregon, Texas, Nevada, Minnesota, Singapore, Malaysia, Korea, Mexico, and the UK, staffed by our 2000+ team members.
