Job Title:
Program Manager, Client Success ManagementJob Description
Responsible for ensuring client satisfaction and project success.Key Job Functions:
- Project Management
- Effectively manage projects through all phases, with support from team members
- Collaborate effectively with project team members across functions
- Coordinate with and manage the output of vendors/ external partners
- Perform quality control functions on survey/research data, ensuring minimal/no errors
- Drive operational process improvement and innovation
- Client Management
- Proactively provide updates and constantly communicate with clients on program status for continued engagement
- Provide ongoing consultation to clients
Contribute to best practice development and download of best practices to clients
Location:
MYS Work-at-HomeLanguage Requirements:
English, Malay (Required)Time Type:
Full timeSkills Required
- Proven experience managing projects through all phases
- Strong client communication and consultation skills
- Ability to coordinate and manage vendors/external partners
- Experience performing quality control on survey or research data
- Fluency in English and Malay
What We Do
CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com
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