About this opportunity:
This Role would be responsible for Hyperscaler CaaS Infrastructure delivery (like Servers, Routers, switches, etc). green light testing with Production planning and control, Leading the team size of 15-20 engineers and technicians. Handling Hyperscaler Customer Program Delivery, Team will be working on Servers/Switches and SKUs Production environment.• We believe in trust - we trust each other to do the right things!• We believe in taking decisions as close to the product and technical expertise as possible.
What you will do:
• Servers & Switches Expert, Leadership, driving innovations, senior resource with E2E telecom IT services / network knowledge • Be part of a team managing specific Hyperscaler managed Serves in India • Handling Inventory Management.• High focus on managing the team to meet SLA/WLA.• Problem Escalations and Follow-ups (CSR) with various Stakeholders for Hyperscaler operations.• Performance Analysis & Investigation• Interface with Customer, 3PP and related Stakeholders.• Ensure smooth and quality system/service handover from Project with Acceptance Test.• Management in Troubleshooting/Fault finding/RCA in configuration/hardware/software Outage/emergency Management.• Adherence to Processes , like Ware house Inventory management, Customer order delivery • To undertake any other reasonable task as assigned.
The skills you bring:
• Degree in Engineering or equivalent experience.• Must have12+ year of experience in IT Telecom domain with good customer handling, technical capabilities in Servers and Switches & Transmission domain. Also good team player and mentor. • Knowledge of IP protocols for Mobility and Enterprise Networks along with the knowledge of transport carrier network over DWDM/SDH/MW (Multivendor)• Understanding of Cloud network in reference to IP technologies.• Management and technical certification will be added advantage
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Pune
Req ID: 780712
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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