Workhuman is seeking an experienced Program Manager to lead and scale our most strategic enterprise programs within the Workhuman platform — the system that helps millions of employees around the world deliver their best work every day.
You’ll work on the Product Launch team at the intersection of Product, Engineering, Customer Excellence, Marketing, Sales, and Finance to ensure seamless delivery of product initiatives. This role is crucial to our ability to launch best-in-class new product offerings, elevate customer value at scale, and drive cross-functional alignment across our largest enterprise engagements.
As a strategic program manager, you’ll own specific program deliverables, influence and track outcomes, and partner across teams to deliver measurable business and customer impact.
This is a hybrid role which requires at least 3 days a week onsite in our new Framingham, MA office
Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role.
What We Can Offer You
Ownership & Visibility: Take lead on high-impact enterprise programs, defining approach, deliverables, success metrics, and outcomes across multiple cross-functional teams.
Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Excellence, Marketing, Go-to-Market, Sales, and Finance to drive alignment, influence decision-making, and deliver cohesive execution plans.
Growth & Influence: Elevate internal processes from program intake and prioritization to risk management and launch readiness.
Development & Mentorship: Support and educate internal partners, including Sales and Customer Success teams on new product launches, program goals, and strategic outcomes.
Impact at Scale: Directly contribute to products and programs used by millions of employees globally, helping shape how enterprise customers adopt and realize value from Workhuman solutions.
Collaborative Culture: A collaborative environment that encourages innovation, experimentation, and data-driven decision-making. We foster continuous learning, inclusion, and innovation.
The Skills You Will Bring
Program Leadership Experience: 3+ years in program, project, or product management with enterprise-level responsibilities and complex scope.
Cross-Functional Partnership: Strong collaborator who can work effectively with technical and non-technical teams, with a track record of cross functional partnership.
Strategic & Analytical Thinking: Ability to translate business needs into structured program plans, measurable goals, and executable work across teams.
Process & Prioritization: Expertise in program intake, prioritization, planning, risk identification, risk mitigation, and execution tracking.
Communication & Influence: Clear, confident communicator capable of articulating program vision, status, challenges, and outcomes to a diverse set of stakeholders.
Customer & Business Focus: Customer-centric mindset with the ability to balance competing priorities.
Change Management: Working knowledge of change management principles, and continuous improvement processes.
Achievements
Candidates we’re excited to speak with will have demonstrated the ability to:
Drive Complex Initiatives: Successfully led large-scale, multi-team programs that delivered measurable customer and business impact.
Build Collaborative Process Improvements: Enhanced cross-team collaboration practices, intake flows, or delivery frameworks that improved efficiency or quality of outcomes.
Manage Cross-Team Dependencies: Identified and resolved program risks and blockers by partnering across product, engineering, and customer-facing teams.
Enable Teams to Execute: Empowered internal teams and external partners with clear requirements, documentation, and strategic guidance to execute with confidence.
Influence Go-to-Market Readiness: Partnered with Product Marketing, Sales, and Customer Success to support launches, education, and adoption at scale
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
What the Team is Saying
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution.
Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection.
Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
