Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps. VR, AI, IOT, 5G … literally none of it would be possible without the mind-boggling technology that makes the internet itself work. For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world.
Your passion to drive our IT Mission
IT Vision – Be a competitive advantage by providing world-class solutions that have a visible and measurable impact on Ciena’s business effectiveness.
IT Mission – Drive innovative technology solutions that enable employee and business productivity anywhere, anytime on any device…easily.
Ciena IT is committed to providing solutions that enable employee and business productivity ANYWHERE, ANYTIME and on ANY DEVICE…easily & securely. We are focused on that mission by understanding our business end to end, leveraging the latest technologies, taking risks, and leading with innovation. We learn, we grow, and we have fun. If you thrive in a culture that embraces diversity of thought and fosters innovation, as well as not afraid to take chances, then we want YOU! Apply today!
What are we looking for?We are looking for an industry-leading talent to make Ciena its own “first and best” customer for Ciena’s product portfolio.
The successful candidate would:
Develop an understanding of Ciena’s product line - what they do, who they are for, and how they might be used in an enterprise.
Create a framework by which these products can be organized and aligned with Ciena IT for support and enablement.
Assess Ciena product lines and place them within the created framework.
Own efforts to implement Ciena solutions in Ciena IT’s infrastructure, from development and testing into production operations.
Develop stories showcasing how Ciena uses it’s own technology for both internal and external audiences.
Make roadmap recommendations to the product line teams based on these assessments and implementations.
Based in the IT Infrastructure and Operations team, you’ll be working across all of IT. Your #1 partner organization is the Product Line Management office. In addition, you’ll work with Ciena’s Internal Business Unit & Technical Leaders (e.g., R&D, CTO, Sales & Marketing). You will be reporting to the Director of IT Network and Client Engineering.
What makes you qualified?
You have a PHD (Passion, Heart, Drive) to build a World-Class Enterprise IT Culture
You love connecting people and groups that can help each other out
You can’t help curious how things work and how it might be useful to you.
You have the grit to persevere over obstacles, and help others to do the same
You care more about your team’s success then your own
You are willing to take calculated risks
You’re great at organizing different groups and plans into a cohesive story.
You have the education and experience
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
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Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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