Program Manager

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The Role: 

Fusion is seeking a dynamic and experienced leader with a proven track record in managing complex programs to join the team as a full time Program Manager. As a Program Manager, you will take on a pivotal role in driving operational excellence and delivering exceptional service to our largest clients. 

As the Program Manager, you will play a critical role in overseeing our largest, most complex client programs. Your responsibilities will include: 

  • Program Leadership: Provide strategic direction and vision for the program as the single management focal point, aligning it with the organization's objectives and goals. 
  • Stakeholder Management: Build and maintain strong strategic advisor relationships with internal and external stakeholders, ensuring effective and timely communication and collaboration. 
  • Operational Efficiency: Continuously monitor and enhance program performance by implementing best practices, streamlining processes, and optimizing resource allocation. 
  • Budget and Resource Management: Develop and manage program budgets, allocate resources effectively, and ensure cost-efficiency while maintaining quality and client success. 
  • Risk Management: Identify potential risks, develop mitigation strategies, and proactively address issues that may impact program success. 
  • Change Management: manage Fusion's contractual obligations as outlined in the SOW and MSA to ensure the agreed upon scope is delivered and invoke the change control process when necessary to keep the project aligned. 
  • Reporting and Analysis: Generate regular reports, analyze program performance data, and present insights and recommendations to senior management. 


  • Bachelor's degree in business, management, or a related field is required. 
  • Proven Program Management Experience: A minimum of 10 years of experience in program management, with a successful track record in overseeing large, complex major implementation efforts. 
  • Leadership Skills: Strong leadership and team management skills with the ability to motivate and inspire cross-functional teams. 
  • Strategic Thinker: Demonstrated ability to develop and implement strategic plans that align with organizational goals. 
  • Communication Skills: Excellent written and verbal communication skills, including the ability to present complex information clearly and concisely. 
  • Problem-Solving: Strong analytical and problem-solving skills, with a focus on finding innovative solutions. 
  • Customer Focus: A commitment to delivering exceptional customer service and ensuring client satisfaction. 


This position may be performed remotely anywhere within the United States except for the states of New York, California, and Colorado.

Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. 

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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An Insider's view of Fusion Risk Management

How would you describe the company’s work-life balance?

Fusion puts its employees and their wellness at the forefront by providing several ways to help maintain a great work-life balance. My personal favorites have to be the flexible work schedule and Summer Fridays. With initiatives like Fusion Cares, I also have the option to spend up to 12 hours of work time giving back to the the community.


Sr. Solution Architect

What does your typical day look like?

My days involve collaborating with multiple teams on a variety of activities. One minute I will be designing features with our engineers, the next I might be developing our product roadmap with product management or advising our customers and implementation teams on using our platform. Every day brings new challenges and rewarding opportunities.


Technical Architect

How does the company support your career growth?

Through weekly one on ones with my manager, I am provided details on what I am doing right, insight on what I can improve on, and guidance on the steps I would need to take to achieve my career goals. This information is essential to my growth at Fusion and sets me on a path forward to obtain future success.


Implementation Consultant 1

What are some things you learned at the company?

I've learned that it was a no-risk proposition to join Fusion. I'm so happy to be here, and the team I've been lucky enough to work with has been absolutely fantastic. Fusion is filled with some of the most brilliant folks in the industry. If you're looking for a work environment invested in your success, Fusion is the right place. Join us!


Sr Manager, Professional Services

What are Fusion Risk Management Perks + Benefits

Fusion Risk Management Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; Company paid STD and LTD benefits; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a holistic wellness program, fitness subsidies, paid volunteer time, twelve weeks of parental leave, and more! We also offer flexible PTO and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including five active Employee Resources Groups (Multi-Cultural; LGBTQ+; Women focused; Sustainability; and Volunteering). Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, trivia, team events, happy hours, and more.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Summer hours
President's club
Employee awards
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K) matching
Company equity
Certain levels of employment have ability to have equity.
Performance bonus
Charitable contribution matching
As part of our Philanthropy and Volunteering Program
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Virtual coaching services

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

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