Program Manager

| Cheektowaga, NY, USA
Employer Provided Salary: $115,000-$125,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Job Details

We're Hiring for a Program Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, !

THE ROLE: The Program Manager will be a dynamic individual with an entrepreneurial mindset that is not afraid to take the lead and become responsible for driving change to develop a stronger business. In this role, the incumbent must be an objective thinker and problem solver, while processing the ability to solve challenging tasks to completion by building cooperative and influential relationships with numerous groups that impact the business on multiple levels.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Independently manage medium-large size/complexity program(s).
  • Accountable for program P&L including cost, schedule, technical performance across program lifecycle to meet customer and business commitments.
  • Responsible for inspiring employees to achieve high performance, accountable for delivering growth, accomplishing business objectives, and ensuring the efficient deployment of internal investments.
  • Primary customer liaison responsible for all program activities identifying customer gaps/needs and translating into new business opportunities.
  • Effectively communicate with all internal and external stakeholders.
  • Ability to develop and foster cross-business area collaboration.
  • Work in a highly dynamic and changing environment and adapt to shifting customer priorities.
  • Engage across the enterprise including Business Development, Finance, Engineering, and Operations.
  • Integrate business acumen, value proposition, budget/funding options, competitive landscape, and business case development to inform business area pursuits and strategies.
  • Working with the customer, will Design or offer solutions to the customers' requirements.
  • Contract Review management within the areas of focus. Will be responsible for clarifying all customer requirements, proper negotiation of terms & conditions, project scope & documentation of customer acceptance.
  • Customer Relationship Management - will be the primary point of contact with the customer regarding project updates, milestone changes and other related topics
  • Project Management of improvements to the overall effectiveness and efficiency of the order entry through shipping processes
  • Working with the team will ensure there is a clearly defined Production Schedule and will ensure it is clearly communicated to the end customer and throughout the operation.
  • Delivery of product to end customer.
  • Additional duties and responsibilities may be required based upon organizational needs.


  • Bachelor's Degree and a minimum of 5 years of prior relevant experience; Or Graduate Degree and a minimum of 3 years of prior related experience.
  • Requires broad management and leadership knowledge to lead cross-department project teams or manage across the enterprise.
  • Proficient at working with customers, including through challenging issues.
  • Demonstrated process improvement experience.
  • Program management experience with Department of Defense and/or knowledge of Nuclear Power preferred.
  • PMP Certification preferred.
  • Excellent interpersonal, written, and verbal skills.
  • U.S. Citizenship Required.
  • Proficient in Microsoft Office Suite, including Visio.


In this role, the working environment is typical office and manufacturing floor environment. In addition, this role may travel approximately 10%.


The estimated salary range for this position is $115,000 to $125,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors. Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.


More Information on Xylem Inc.
Xylem Inc. operates in the Biotech industry. The company is located in Rye Brook, NY and Morrisville, NC. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 45 open jobs at Xylem Inc., click here.
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