Program Manager

Posted 2 Days Ago
Be an Early Applicant
7 Locations
In-Office
88K-121K Annually
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Owns strategic AGS programs from planning through implementation and sustainment. Responsibilities include governance, readiness pipeline management, scorecards, dashboards, risk and dependency management, business requirements, cross-functional execution, data-driven decision-making, executive communications, process improvement, and change management. The role partners across global teams to improve service operations, customer support, installed-base readiness, productivity, and business outcomes.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.


What We Offer


Salary:

$88,000.00 - $121,000.00

Location:

Austin,TX, Boise,ID, Chandler,AZ, Dallas-Richardson,TX, Hillsboro,OR, Phoenix,AZ, Rio Rancho,NM

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities
  • Serve as Program Owner for AGS strategic initiatives, with accountability for program objectives, priorities, execution, risks, and business outcomes.
  • Own and manage the development and readiness pipeline in partnership with AGS and cross-functional teams, aligning priorities with shipment plans, customer service commitments, business requirements, and installed-base demand.
  • Establish and maintain program governance, including milestones, deliverables, dependencies, risks, action tracking, and escalation mechanisms.
  • Develop and maintain program scorecards, dashboards, and decision models to measure performance, identify gaps, and enable data-driven decision-making.
  • Identify execution and development gaps, determine root causes, and drive cross-functional actions toward resolution.
  • Assess and communicate program value, priorities, risks, and business impact across: Customer value, Business Unit (BU) value, and AGS/internal organizational value
  • Develop and maintain business requirements, project documentation, standard processes, and operational guidelines.
  • Build alignment across cross-functional organizations and drive execution through influence without direct authority.
  • Translate complex data and operational information into clear business insights, recommendations, and executive-level communications.
  • Identify opportunities to improve operational efficiency, productivity, scalability, and process effectiveness.
  • Proactively identify, assess, communicate, and manage program risks and dependencies.
  • Drive change-management activities required to enable adoption and sustainment of new processes and capabilities.

Required Qualifications
  • Bachelor’s degree in Business, Engineering, Data Analytics, Computer Science, or a related field.
  • Experience owning or managing complex, cross-functional programs or projects in a global business environment.
  • Strong analytical and problem-solving skills, including experience with data analysis, quantitative analysis, and decision modeling.
  • Demonstrated ability to develop business requirements and translate business needs into executable plans and measurable outcomes.
  • Demonstrated ability to influence stakeholders, establish alignment, and drive results without direct management authority.
  • Strong communication, organizational, and program/project management skills.
  • Ability to communicate complex issues, business impacts, and recommendations clearly to senior stakeholders.
  • Experience developing and using dashboards, scorecards, reporting tools, and data visualization solutions.
  • Understanding of service operations, including installation, warranty, service readiness, and customer support activities.
  • Demonstrated ability to operate effectively in ambiguous environments, structure complex problems, establish priorities, and drive cross-functional teams from problem identification through implementation and sustainment.

Preferred Qualifications
  • Experience applying AI, Agentic AI, automation, or advanced analytics to improve business productivity, decision-making, or operational efficiency.
  • Semiconductor industry experience.
  • Familiarity with Applied Global Services (AGS) operations, service processes, and business models.
  • Experience working with large and complex datasets to support business decision-making.
  • Knowledge of product lifecycle management, new-product introduction, and technology development processes.
  • Experience supporting strategic initiatives involving service readiness, customer service optimization, installed-base support, or field operations.
  • Working knowledge of SAP, CRM platforms, or comparable enterprise business systems.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Skills Required

  • Bachelor’s degree in Business, Engineering, Data Analytics, Computer Science, or a related field.
  • Experience owning or managing complex, cross-functional programs or projects in a global business environment.
  • Strong analytical and problem-solving skills, including data analysis, quantitative analysis, and decision modeling.
  • Ability to develop business requirements and translate business needs into executable plans and measurable outcomes.
  • Ability to influence stakeholders, establish alignment, and drive results without direct management authority.
  • Strong communication, organizational, and program or project management skills.
  • Ability to communicate complex issues, business impacts, and recommendations clearly to senior stakeholders.
  • Experience developing and using dashboards, scorecards, reporting tools, and data visualization solutions.
  • Understanding of service operations, including installation, warranty, service readiness, and customer support activities.
  • Ability to operate effectively in ambiguous environments, structure complex problems, establish priorities, and drive cross-functional teams through implementation and sustainment.
  • Experience applying AI, Agentic AI, automation, or advanced analytics to improve productivity, decision-making, or operational efficiency.
  • Semiconductor industry experience.
  • Familiarity with Applied Global Services operations, service processes, and business models.
  • Experience working with large and complex datasets to support business decision-making.
  • Knowledge of product lifecycle management, new-product introduction, and technology development processes.
  • Experience supporting strategic initiatives involving service readiness, customer service optimization, installed-base support, or field operations.
  • Working knowledge of SAP, CRM platforms, or comparable enterprise business systems.

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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