Program Manager

Posted Yesterday
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Chennai, Tamil Nadu, IND
Hybrid
Expert/Leader
Big Data • Information Technology
The world's leading consumer intelligence company.​
The Role
Leads large, complex technology programs from planning through production and commercial readiness. Responsibilities include managing scope, milestones, dependencies, risks, financials, resource planning, release plans, program health, stakeholder communications, and cross-functional prioritization. The role requires Enterprise SAFe experience, agile delivery expertise, Jira proficiency, and the ability to influence senior stakeholders across global teams.
Summary Generated by Built In
Company Description

NielsenIQ (NIQ) is a leader in data-driven solutions, partnering with the world’s largest brands to deliver insights that drive strategic decisions. With a global presence and deep expertise in analytics and technology, we ensure that companies stay ahead in a constantly changing marketplace. Our mission extends beyond understanding consumer behaviour; it also includes refining and optimizing our internal systems that support the NIQ company operations worldwide.

Job Description

Job Description

As a Program Manager at NielsenIQ, you will be part of this organizational transformation as you drive and directly oversee large complex technology programs.  Your team’s projects will cut across time zones, clients, and technologies, and it is your job to manage execution, and communicate to senior stakeholders.

 
At NielsenIQ, we empower our Program Leads to drive results and change. If you thrive in high-energy environments and if you love the idea of working across every business function, you would be a great fit for our team!

RESPONSIBILITIES:

  • Drive the end-to-end execution of program deliverables and tracking of program health
  • Define and track program milestones, timelines, and deployment plans
  • Should have worked in Enterprise Safe environment. 
  • Should have very clear understanding of SAFE process. 
  • Manage program scope (demand intake, documentation, change control, communication)
  • Act as the face of the program and communicate progress to upper management and stakeholders
  • Act as liaison for all facets of the program and pull people together to make decisions (Product, Operations, Technology, Internal Functions, Commercial, Data Science, Client Deployment, Marketing, Sales) throughout the project
  • Facilitate cross-team prioritization between Stakeholders and Technology teams in order to create release plans and continue to manage throughout the program lifecycle
  • Ensure business objectives are clearly defined and that the program meets them
  • Adhere to standard program management processes, best practices, and tools to the organization, including architecture, cybersecurity, and quality
  • Facilitate conversations to ensure Cross Functional Team Dependencies are tracked, identifying gaps, and mitigating or escalating risks
  • Track and communicate program objectives and progress (Program Status, Initiative level Jira Boards, and Project Plans)
  • Track and ensure prompt resolution of issues
  • Execute production readiness (Sign-offs & Documentation)
  • Communicate agile team metrics & drive compliance
  • Execute production and commercial readiness (Sign-offs, Documentation and Rollout Plans and Execution)
  • Track and report on program financials, including resource planning

Qualifications

  • 10+ years in program and project management or similar role running large projects in operations, technology or engineering
  • Practical experience with agile techniques and methodologies
  • Superior communication skills (interpersonal, verbal, presentation written, email)
  • Proven ability to influence & gain buy-in at multiple levels, across divisions, functions and cultures
  • Comfortable working with senior-level management and virtual teams
  • Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
  • Strong bias toward action, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
  • You are the glue of a happy, high-performing, cross-functional team
  • Positive attitude, team player, self-starter; takes initiative, ability to work independently
  • Experience configuring and using Jira or similar project tracking software
  • Bachelor's / Masters  degree in Engineering, business, computer science, or related field
  • Scrum Alliance certifications (i.e. CSM, CSPO, etc.) preferred

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Skills Required

  • 10+ years of experience in program and project management or a similar role managing large projects in operations, technology, or engineering
  • Practical experience with agile techniques and methodologies
  • Superior interpersonal, verbal, presentation, written, and email communication skills
  • Ability to influence and gain buy-in across divisions, functions, cultures, and management levels
  • Experience working with senior-level management and virtual teams
  • Ability to prioritize, manage, and deliver multiple projects simultaneously against aggressive schedules
  • Ability to work effectively in dynamic, fast-paced environments
  • Experience configuring and using Jira or similar project-tracking software
  • Bachelor's or master's degree in engineering, business, computer science, or a related field
  • Experience working in an Enterprise SAFe environment with a clear understanding of SAFe processes
  • Scrum Alliance certification such as CSM or CSPO

NielsenIQ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.

  • Parental & Family Support — Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
  • Leave & Time Off Breadth — Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
  • Flexible Benefits — Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.

NielsenIQ Insights

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The Company
HQ: Chicago, IL
40,000 Employees
Year Founded: 1923

What We Do

NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

Why Work With Us

We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.

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