Program Manager

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Sydney, New South Wales, AUS
In-Office
Entry level
Fintech • Software • Financial Services
The Role
Leads the Retirement Program portfolio, coordinating product development, digital engagement, and retention initiatives. Responsibilities include prioritization, resource and budget management, program reporting, governance, risk and issue escalation, change control, planning, and discovery of new initiatives. The role partners with project and delivery managers and manages executive stakeholders in a complex financial services environment.
Summary Generated by Built In

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

 

Your Team

Enterprise Delivery team is part of CFS’s Transformation, Technology and Operations business unit which is accountable for project delivery across the organisation. The Program Manager of the Retirement Program, reports to the Director of Delivery. The role leads a program of work which includes several product development, digital engagement and retention initiatives.

 

Your Responsibilities

  • Prioritisation and management of program of initiatives to ensure smoothed across the year, fully resourced and delivered within agreed timelines and budget.

  • Ownership and management of program level reporting forum (PSG and EDF).

  • Documentation of program materials (financials, status, risks, issues and change control requests) for Program Steering Group.

  • First point of escalation for project managers and/or solution delivery managers.

  • Working with project managers and/or solution delivery managers to ensure appropriate project governance is established for initiatives and conduct regular review of project status, financials, risks and issues with project managers, assisting where needed to resolve or escalate issues.

  • Manage change control process for program (funding requests, change requests etc) to ensure program remains within agreed business plan (scope, timings, budget).

  • Quarterly and yearly planning for program.

  • Initial Discovery of new initiatives kicking off within program.

 

Your Capability and Experience

  • Sound knowledge in both Waterfall and Agile delivery approaches

  • Experience in delivering projects that involve product development and vendor selection and onboarding.

  • Expert in Business Project/Program Management end-to-end (not just IT delivery)

  • Exposure to working in large and complex environments, including IT business dependencies 

  • Proven track record managing programs of work and experiences in dealing with a diverse range of stakeholders up to executive levels

  • Experience in the Wealth Management is ideal, otherwise Financial Services industry experience is mandatory

 

What to Expect

 

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

 

  • Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions 

  • Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution

  • Access to 24/7 confidential support covering safety, medical and mental health services  

  • Additional leave day to celebrate your birthday
  • Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event

  • Exclusive discounts on retail, travel and entertainment

 

 

CFS Culture

 

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. 

 

Apply today and join us in helping Australians to achieve their financial freedom. 

 

Please note, CFS requires all candidates to have full work rights in Australia.

 

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

 

This role can be based on Gadigal Land (Sydney).


Skills Required

  • Sound knowledge of Waterfall and Agile delivery approaches
  • Experience delivering projects involving product development
  • Experience with vendor selection and onboarding
  • Expertise in end-to-end business project and program management
  • Experience working in large and complex environments with IT business dependencies
  • Proven experience managing programs of work
  • Experience managing diverse stakeholders up to executive levels
  • Financial Services industry experience
  • Wealth Management industry experience
  • Full work rights in Australia

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The Company
HQ: Sydney, New South Wales
1,509 Employees

What We Do

We’ve helped over 3 million Australians and counting. We provide superannuation, investment and retirement products to members as well as to corporate and superannuation fund investors. Our wide range and investment management expertise spans Australian and global shares, property, fixed interest, credit, hedge funds, infrastructure and private equity. The privacy of your personal information is important to us. We will handle all personal information collected in accordance with applicable privacy laws and our privacy policy and collection statement which can be accessed here www.cfs.com.au/privacy. If you have any questions in relation to our privacy practices or would like to request a copy of our privacy policy please contact us on 13 13 36. Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee and issuer of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the issuer and Investor Directed Portfolio Services (IDPS) operator and administrator of investment products. Information on this social media may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at www.cfs.com.au/tmd, which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS), Investor Directed Portfolio Service Guide (IDPS Guide) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the FirstChoice PDSs and the FSG from www.cfs.com.au or by calling 13 13 36 and FirstWrap PDSs, FSGs and IDPS Guides from www.firstwrap.com.au or your adviser.

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