The Role
Supports presales activities by gathering client requirements, conducting discovery sessions, presenting and demonstrating solutions, preparing proposals and RFP responses, and serving as a product and platform subject matter expert. Collaborates with sales, product, technical, and implementation teams to align solutions, support pricing and positioning, manage handoffs, and improve offerings through prospect feedback.
Summary Generated by Built In
JOB DESCRIPTION
Job
Position: Program Manager - Presales
Job Locations: Bhubaneswar, Odisha, India
Compensation: Negotiable
Experience: 2+ Years
Job Type: Full Time
COMPANY INTRODUCTION
iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products.
iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.
• We process around 2500 transactions per second by levering distributed & auto scale technology like K8.
• Our core platform combines of 1200+ micro services.
• Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.
• Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.
• Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents.
Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation.
For more details visit: www.iserveu.in
JOB PURPOSE:
We are seeking a proactive and detail-oriented Program Manager-Presales
to support our sales teams in the delivery and sale of our products and solutions.
The ideal candidate will work closely with clients to understand their needs,
demonstrate the capabilities of our products, and help tailor the solution to
their business requirements. This role combines technical expertise with strong
communication skills to influence key decision-makers and drive sales success.
KEY RESPONSIBILITIES
- Engage with clients to identify their requirements,
processes, pain points, challenges, and opportunities to pitch and sell our
products.
- Conduct discovery sessions and requirements
gathering to align the proposed solutions with client needs.
- Solution Presentation and Demonstration.
- Deliver tailored product demonstrations,
showcasing the features and benefits of our products and solutions.
- Develop and present compelling value propositions
for prospective clients.
- Preparing sales proposals and presentations,
ensuring all technical and business aspects are addressed.
- Act as the subject matter expert (SME) of product,
platforms, software, and solutions.
- Collaborate with technical teams to ensure
feasibility and alignment of the solution with client needs.
- Collaboration with Sales and Product Teams.
- Work closely with sales and business
development teams to support sales cycles from initial contact to closing.
- Provide detailed technical insights to support
pricing and solution positioning.
- Assist in creating proposals, RFP responses,
and bid documentation.
- Stay up-to-date with the latest trends of the
product’s technology, regulations, and market demands.
- Contribute to the continuous improvement of
product offerings by providing feedback from clients and prospects.
- Support smooth handovers from sales to implementation teams, ensuring
proper alignment of client requirements.
Requirements
Who You Need
to Be:
- Experienced in presales, business analysis, or
solution engineering, ideally within the financial services sector will be
preferred.
- Exceptional communication and presentation
skills, with the ability to explain complex technical concepts to non-technical
stakeholders.
- Strong problem-solving abilities and
consultative selling skills.
- Experience with CRM software, presentation
tools (e.g., PowerPoint), and document creation.
- Ability to work in cross-functional teams and
handle multiple stakeholders.
- Highly organized with excellent time management
skills.
- A self-starter with a results-driven mindset
and a passion for technology and innovation.
- Strong interpersonal skills and the ability to
build relationships with clients and colleagues.
Benefits
Employee Health Insurance
Competitive Salaries
Flexible Working hour
Guest house facility
Fooding Facility
Well facilitated Cafeteria
Favorable Work Environment
Sports Events
Equal Opportunity
Transparent Evaluation
Ongoing training and educational opportunities
Career development
product and industry trainings
Skills Required
- At least 2 years of experience
- Experience in presales, business analysis, or solution engineering
- Experience in the financial services sector
- Exceptional communication and presentation skills
- Ability to explain complex technical concepts to non-technical stakeholders
- Strong problem-solving abilities
- Consultative selling skills
- Experience with CRM software
- Experience with presentation tools such as PowerPoint
- Experience with document creation
- Ability to work in cross-functional teams and handle multiple stakeholders
- Strong organization and time management skills
- Self-starter with a results-driven mindset
- Passion for technology and innovation
- Strong interpersonal and relationship-building skills
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The Company
What We Do
iServeU is a SaaS company offering embedded financial infrastructure for banking, issuance, and payment as a service. It describes itself as a modern banking infrastructure provider in the APAC region, empowering financial enterprises with embedded fintech solutions. The company provides software-based infrastructure that integrates core financial capabilities, helping institutions deliver banking and payment services through a unified technology platform.
