Program Manager

Key Responsibilities

Program Ownership & Customer Management
• Own the full book-to-bill process for assigned customer programs and production orders
• Serve as the primary point of contact for customer communication, status updates, execution planning, and issue resolution
• Communicate customer requirements, engineering changes, forecasts, new orders, and operational updates to internal teams
• Build strong customer relationships while ensuring alignment between customer expectations and operational execution
• Maintain ownership and accountability for overall program success, including schedule execution, customer satisfaction, and profitability

Cross-Functional Program Execution
• Drive communication, coordination, and collaboration across Engineering, Manufacturing, Supply Chain, Production Control, Quality, and Operations teams
• Track and report progress of cross-functional teams executing customer programs and production orders
• Hold departments accountable for deliverables, execution timelines, and operational readiness
• Bridge communication gaps between departments to ensure alignment across all phases of execution
• Remove organizational roadblocks impacting customer orders, production schedules, and new product launches

Manufacturing Program Management
• Complete manufacturing projects by organizing and controlling project elements throughout the program lifecycle
• Work directly with other Project Managers, Program Managers, Engineering teams, and factory floor personnel to create manufacturing build plans
• Collaborate with Production Control to develop clear and easy-to-interpret build plans for manufacturing operations
• Coordinate sequencing of production activities, material readiness, and operational priorities
• Ensure every project has a defined quality control plan and manufacturing build strategy

Engineering & Technical Coordination
• Work with Engineering teams to support development of designs based on customer specifications, drawings, and technical requirements
• Interface directly with customer technical teams to support design clarification, scope definition, and issue resolution
• Review product designs, specifications, customer requirements, and performance expectations to support execution planning
• Support technical coordination activities across Engineering, Manufacturing, and Operations teams

Project Planning & Scheduling
• Develop project objectives by reviewing proposals, plans, schedules, and operational constraints with leadership teams
• Determine project schedules by reviewing specifications, calculating time requirements, sequencing project elements, and coordinating operational dependencies
• Drive schedule execution by monitoring project progress, coordinating activities, and resolving execution issues proactively
• Manage scheduling changes, program risks, recovery actions, and execution priorities
• Support phase-gate release processes for all new products within assigned customer portfolios

Capacity Planning & Operational Alignment
• Communicate customer demand forecasts and production requirements to Production Planning and Operations teams
• Ensure manufacturing capacity aligns with current and future customer program demand
• Coordinate labor, production resources, operational priorities, and execution readiness across manufacturing operations
• Support operational planning tied to production ramp activities and customer delivery requirements

Cost Management & Program Performance
• Monitor operational execution, expenditures, and overall program performance
• Support project cost control activities and contractor coordination where applicable
• Maintain visibility into labor, schedule, material, and operational impacts affecting profitability
• Take overall accountability for successful execution of customer orders and program financial performance

Reporting, Metrics & Continuous Improvement
• Prepare project and program status reports by collecting, analyzing, and summarizing operational data, schedules, risks, and trends
• Provide leadership visibility into KPIs, execution challenges, and recommended corrective actions
• Drive continuous improvement initiatives supporting launch execution, manufacturing readiness, and customer coordination
• Support Root Cause Analysis and corrective action activities tied to program execution issues

Compliance & Operational Discipline
• Maintain compliance with company policies, quality standards, safety procedures, and federal/state regulations
• Maintain organized program documentation, schedules, records, and operational reporting structures
• Contribute to team success by supporting additional operational and program management responsibilities as needed

Requirements

Required Qualifications
• Bachelor’s or Master’s degree in Industrial Engineering, Manufacturing Engineering, Supply Chain, Construction Management, Business, or related discipline
• Experience supporting Engineered-to-Order (ETO) or New Product Introduction (NPI) manufacturing environments
• 5+ years of project or program management experience supporting complex electro-mechanical manufacturing systems
• Experience coordinating cross-functional execution teams within manufacturing or industrial operations
• Strong customer-facing communication and organizational skills
• Proficiency with Microsoft Office Suite and scheduling software
• Experience with CAD systems, 3D modeling, and SolidWorks
• Strong ability to manage multiple complex programs simultaneously in a fast-paced manufacturing environment

Preferred Qualifications
• Experience supporting medium-to-large manufacturing facilities or industrial production sites
• Experience supporting modular infrastructure, data center systems, BESS platforms, or industrial fabrication operations
• Familiarity with manufacturing build planning, production sequencing, and operational workflows
• Experience operating within contract manufacturing or engineered-to-order production environments preferred

Benefits & Perks

GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include:

• Medical, dental, and vision insurance
• 401(k) with company match (where applicable)
• Paid Time Off (PTO) and paid holidays
• Sick time in accordance with state and local requirements
• Company-paid life insurance and disability coverage
• Career advancement opportunities within a rapidly growing organization
• Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects
• Collaborative, fast-paced environment with strong operational and engineering leadership
• Employee-focused culture centered on safety, quality, accountability, and continuous improvement

Benefits eligibility and offerings may vary based on position, location, and employment classification.