Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsible for managing components of cross-functional programs that support business performance and operational efficiency. Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities. Collaborates with program leads and stakeholders to ensure alignment with program goals and timelines. Supports risk identification, issue resolution, and contributes to continuous improvement efforts.
Responsibilities- Lead the development and execution of WIL's Training and Talent Strategy, creating long term approaches that strengthen workforce capability, leadership effectiveness, succession readiness, and organizational growth.
- Design, implement, and continuously improve WIL University, including learning pathways, career tracks, certification programs, leadership development offerings, and role-based development frameworks that support the diverse functions across WIL.
- Partners with HR, Strategic Workforce Planning, Organizational Development, Change Management, Communications, and WIL leaders to translate enterprise talent initiatives into practical, scalable solutions that meet WIL's unique workforce needs.
- Develop talent strategies that help identify future skill requirements, critical workforce capabilities, career progression opportunities, succession risks, and development priorities across WIL.
- Establish governance, success measures, and continuous improvement processes for WIL training, talent, and workforce development programs, using data, stakeholder feedback, and business priorities to guide investment decisions and program evolution.
- Plan and execute cross-functional programs that contribute to business transformation and operational improvements
- Develop program schedules, track milestones, and coordinate resources to meet defined objectives
- Collaborate with stakeholders to gather requirements and ensure alignment with program goals
- Apply established governance practices, tools, and reporting templates to monitor program progress
- Identify and escalate risks, issues, and dependencies to senior program leaders
- Coordinate with internal teams and external partners to support integrated program delivery
- Prepare program documentation, dashboards, and status updates for stakeholder communication
- Contribute to business case inputs, data analysis, and scenario planning activities
- Ensure adherence to compliance requirements, internal controls, and governance standards
- Participate in continuous improvement and change readiness initiatives within program teams
- Provide guidance to junior team members and contribute to knowledge sharing
- Support the adoption of program management tools and best practices
- Collaborate with enabling functions to ensure program coordination and business readiness
- Participate in cross-functional meetings and contribute to program planning discussions
- May perform other duties as assigned
- 2+ years of relevant program management experience, supporting cross-functional programs
- Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations
- Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution
- Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive-level reports
- Advanced knowledge of program documentation, issue tracking, and change control processes
- Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision-making
- Working knowledge of stakeholder engagement practices and cross-functional communication strategies
- Basic skill in analyzing program data and synthesizing insights to support leadership decisions
- Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience
Desired Qualifications
- Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
- Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)
- Experience working in a cross-functional business environment
- Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602
- 9999 Willow Creek Road, San Diego, CA 92131
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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- 2025 Handshake Early Talent Award
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- 2+ years of relevant program management experience supporting cross-functional programs
- Experience coordinating program activities across multiple workstreams, timelines, deliverables, and stakeholder expectations
- Knowledge of program lifecycle phases, governance structures, and strategic program execution
- Experience supporting program leads with milestone tracking, risk identification, and executive-level reporting
- Advanced knowledge of program documentation, issue tracking, and change control processes
- Experience with Power BI, Smartsheet, or Microsoft Project
- Working knowledge of stakeholder engagement and cross-functional communication strategies
- Basic ability to analyze program data and synthesize insights for leadership decisions
- Bachelor's degree in Business Administration, Program Management, Organizational Development, or a related field, or equivalent experience
- Master's degree in Business Administration, Project Management, or a related field, or equivalent experience
- PMP, PgMP, or Lean/Agile certification
- Experience working in a cross-functional business environment
- Proficiency with Microsoft Office and familiarity with Smartsheet, Microsoft Project, or Jira
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
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