Job Description:
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.About the Role:
As a Program Manager-Technical on Remitly's Global Money Movement (GMM) team, you will help build high-impact programs that minimize transaction level losses and loss-related risks while enhancing operational and product performance. You will report to Manager, Program Management and work with multiple teams like product managers, engineering, operations, reconciliation and analytics, to lead programs that protect the integrity of our customer transactions.
This is a role with a hybrid work schedule (2-3 days in office) to support team collaboration and is based in Remitly's office in Seattle, Washington. You'll report to the Manager, Program Management in this role.
You Will:
- Design and manage programs that drive end-to-end resolution of loss-related events, ensuring mitigation and long-term prevention.
- Lead structured investigations, root cause analysis, and solution implementation efforts.
- Understand technical criticality of the issue to provide short- and long-term solutions to eliminate the operational or systemic issues causing financial losses.
- Collaborate with teams, including product management, engineering, recon and operations to ensure program deliverables meet business and customer needs.
- Establish clear mechanisms for program tracking, risk identification, and stakeholder communication. Lead monthly business reviews and align with leadership on the path forward.
- Develop scalable infrastructure to support program growth across all Remitly products.
You Have:
- 5+ years of experience in program management, with a focus on technical and cross-functional programs.
- Experience in managing complex projects with measurable outcomes.
- Strong understanding of technical systems and ability to translate challenges to product requirements.
- Experience working with product and engineering teams to implement systems or tool improvements.
- Experience with money movement systems, including payment processing, foreign exchange, and treasury management would be a bonus.
Compensation Details. The starting base salary range for this position is typically $120,000 - $140,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid
Our Benefits:
- Flexible paid time off
- Health, dental, and vision + 401k plan with company matching
- Paid parental, medical, military and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and travel benefits
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What the Team is Saying
What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.
