Program Manager, Talent Management

Posted 6 Hours Ago
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Tampa, FL, USA
In-Office
Senior level
Insurance
The Role
Lead and scale talent programs across the colleague lifecycle—onboarding, performance, competency frameworks, career pathing, succession, assessments, and talent reviews—partnering with leaders and HR COEs to drive adoption, measure outcomes, and improve organizational effectiveness using data and HCM systems.
Summary Generated by Built In
The Program Manager, Talent Management, owns and scales talent programs that enable leaders to positively impact the colleague lifecycle, from onboarding through career growth, in alignment with the firm's culture and business objectives. This role owns core talent practices including performance management, onboarding, competency frameworks, assessment, career pathing, succession planning, and talent reviews, building leader and colleague capabilities that drive team performance and organizational effectiveness. This is a strategic, hands-on role for an experienced talent management professional who can move from framework to execution, adoption, and measurable impact.

Primary Responsibilities
  • Own and scale assigned programs across the full colleague lifecycle, partnering with the broader Talent Management team on the firm's integrated talent strategy.
  • Leverage competency and capability frameworks that anchor development, career pathing, and succession decisions to a consistent view of the skills and behaviors the business needs.
  • Partner with senior leadership and HR Centers of Excellence to diagnose organizational challenges, conduct root-cause assessments of talent needs, and align targeted programs to organizational effectiveness, onboarding, and engagement goals.
  • Establish metrics that measure program effectiveness and talent outcomes, using data and HCM systems to drive adoption and evidence-based talent decisions.
Required Knowledge & Experience
  • Colleague-centric, with demonstrated expertise across core talent management practices, including performance management, onboarding, succession planning, career pathing, competency frameworks, talent reviews and assessment.
  • Proven program management experience leading multiple large-scale initiatives with strong accountability, organization, and prioritization against critical deadlines.
  • A proactive change agent, grounded in change management principles, who drives continuous improvement across talent programs and processes.
  • Excellent communication and presentation skills, with proven experience facilitating dynamic workshops or training sessions for diverse audiences (including senior leadership), and the ability to handle confidential talent data with discretion.
  • Strong analytical skills to interpret talent data and present insights, with proficiency in Microsoft Excel and experience using HCM systems (Workday preferred) for program execution.
Qualifications
  • Bachelor's degree preferred (Human Resources, Business Administration, Communications, Psychology, Education, or a related field).
  • A minimum of 5 years of related HR experience, with direct talent management experience across practices such as performance management, succession planning, career development, or competency frameworks.
  • Workday or comparable HCM experience a plus.

EEOC (STATEMENT):

  • The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.

Click here for some insight into our culture!

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Skills Required

  • Demonstrated expertise across core talent management practices (performance management, onboarding, succession planning, career pathing, competency frameworks, talent reviews, assessment).
  • Proven program management experience leading multiple large-scale initiatives with strong accountability, organization, and prioritization.
  • Experience applying change management principles and driving continuous improvement across talent programs and processes.
  • Excellent communication and presentation skills, including facilitating workshops and handling confidential talent data with discretion.
  • Strong analytical skills to interpret talent data and present insights.
  • Proficiency in Microsoft Excel.
  • Experience using HCM systems for program execution.
  • Workday experience.
  • Bachelor's degree (Human Resources, Business Administration, Communications, Psychology, Education, or related field).
  • Minimum of 5 years of related HR experience with direct talent management experience.

The Baldwin Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Baldwin Group and has not been reviewed or approved by The Baldwin Group.

  • Healthcare Strength Health coverage includes flexible medical options, 24/7 telemedicine, mental health support, company‑paid life and disability, plus dental and vision. Feedback suggests these comprehensive offerings contribute meaningfully to total rewards.
  • Leave & Time Off Breadth Time‑off programs span parental leave, paid holidays, paid sick days, and flexible PTO, with some teams citing unlimited PTO. Feedback suggests flexible PTO depth is a valued element of the package.
  • Equity Value & Accessibility Equity grants are provided to all new hires. Feedback suggests broad‑based equity can enhance perceived fairness and long‑term value.

The Baldwin Group Insights

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The Company
HQ: Tampa, Florida
3,080 Employees

What We Do

BRP is now The Baldwin Group! We’ve updated our name to reflect our unified group of talented teams across the country. The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country. In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients. At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we Protect the Possible℠.

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