Program Manager, Supplier Relationship Management

Posted 7 Days Ago
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Singapore, SGP
In-Office
Senior level
Artificial Intelligence • Hardware • Information Technology • Machine Learning
The Role
The Program Manager will oversee supplier relationship management and performance, ensuring alignment through metrics and strategies while enhancing platform integration.
Summary Generated by Built In
Our vision is to transform how the world uses information to enrich life for all.
Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
Key Responsibilities
1. Supplier Performance Platform Integration (40%)
  • Serve as the primary liaison between the SPM Business Analyst (metrics, KPIs, scorecards) and the digital platform/system teams implementing the external supplier performance solution.
  • Translate business requirements into clear functional and technical specifications for system configuration, workflow design, data structures, and reporting/dashboard needs.
  • Coordinate UAT cycles, data validation, defect resolution, and enhancement requests to ensure platform accuracy, consistency, and adoption.
  • Partner with IT Procurement and platform providers to define the roadmap, review sprints, and support continuous improvement.
  • Establish and maintain governance for metric definitions, data quality, version control, and platform operating processes.

2. Supplier Relationship Management Program Ownership (40%)
Design and operationalize Micron's global SRM framework:
  • Benchmark leading SRM practices, maturity models, and engagement methodologies across relevant industries.
  • Design a standardized SRM program for Micron's Strategic Suppliers, including segmentation, engagement models, relationship indicators, review cadences, and partnership frameworks.
  • Develop relationship health metrics and supplier feedback mechanisms that complement quantitative SPM KPIs.
  • Create SRM tools, templates, playbooks, and guidance to ensure global consistency and adoption.
  • Partner with Strategic Sourcing, Category Managers, Business Units, and Sites to implement SRM best practices and embed them into day-to-day operations.

3. Supplier Performance Management & Governance Support (20%)
  • Support the SPM lead and Annual Supplier Evaluation (ASE) Committee:
  • Coordinate closely with ASE co-chair to ensure alignment across SRM, SPM, and broader Supplier Ecosystem initiatives.
  • Provide performance insights and analysis for quarterly and annual supplier assessments.
  • Support preparation of supplier performance narratives, ASC materials, and executive-level reporting.
  • Ensure SPM outputs and SRM activities reinforce one another, creating a cohesive and comprehensive supplier engagement model.

Qualifications & Experience
Required
5+ years of experience in supplier relationship management, supplier performance management, strategic sourcing, procurement analytics, or related roles.
Expertise in supplier KPI frameworks, scorecards, segmentation, and governance models.
Experience partnering with IT or platform teams to deploy or enhance enterprise systems (e.g., SaaS, workflow, analytics tools).
Strong project management and organizational skills, with the ability to manage multiple stakeholders and global initiatives.
Excellent communication and facilitation skills, with the ability to translate technical concepts into business language.
Strong analytical skills and experience with data-driven decision-making, reporting, and visualization.
Preferred
Background in semiconductor, high-tech manufacturing, life sciences, or similarly complex global supply chains.
Experience designing or operationalizing SRM frameworks or supplier engagement models.
Familiarity with platforms such as Tableau, PowerBI, Ariba, Ivalua, or other procurement/performance systems.
Exposure to change management and continuous improvement methodologies.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

Top Skills

Ariba
Ivalua
Power BI
Tableau
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The Company
HQ: Boise, ID
45,000 Employees
Year Founded: 1978

What We Do

We are a world leader in innovative memory solutions that transform how the world uses information to enrich life for all. For over 45 years, our company has been instrumental to the world’s most significant technology advancements, delivering optimal memory and storage systems for a broad range of applications.

Why Work With Us

Global opportunities, team member development, and career advancement—Micron invests in you and celebrates your skills, a growth mindset, and the tenacity to strive. At Micron, everyone innovates.

Micron Technology Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Micron recognizes the importance of maintaining a healthy work-life balance to foster a culture of collaboration, innovation and meet the needs of the business. In alignment with these values, we offer four flexible work arrangement options

Typical time on-site: Flexible
HQBoise, ID
Bengaluru, Karnataka
Folsom, CA
Hyderabad, Telangana
Longmont, CO
Madhapur, Telangana
Manassas, VA
Milpitas, CA
Singapore, SG
Singapore, SG
Sydney, AU
Ulsoor, Bengaluru
Learn more

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