Program Manager Senior

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Are you passionate about bringing groundbreaking technology to a global market? As a Senior Program Manager, you will be the central driver behind the successful launch of Zebra’s next-generation products and services. This isn't just about managing schedules and budgets; it's about owning the program from concept to launch, navigating complex challenges, and leading diverse, cross-functional teams to a shared victory. You will be ensuring our most innovative ideas become successful realities.

Essential Duties and Responsibilities

• End-to-End Program Ownership: Drive the successful planning, execution, and delivery of moderate to large-scope product and service launches. Independently build, adapt, and own the master Project Plan from initiation through market transition.

• Cross-Functional Leadership & Influence: Rally and align cross-functional teams—including Product Management, Engineering, Marketing, Service/Support, and Operations—to ensure programs stay on schedule and within budget constraints.

• Technical Supply Chain & Manufacturing Interface: Act as the primary technical supply chain interface for external manufacturing partners. Coordinate end-to-end partner readiness from early prototyping through successful mass production, actively mitigating supply chain disruptions during critical ramp-up phases.

• Proactive Risk & Obstacle Management: Anticipate potential program bottlenecks, supply chain constraints, or delays. Independently engage resources and adjust plans to resolve moderate to high-severity issues, escalating complex problems only when necessary.

• Executive Communication & Alignment: Synthesize complex updates from multi-disciplinary teams into concise, tailored status reports for senior management. Secure milestone alignment and sign-off from key business leaders before moving programs forward.

• Strategic Decision Making: Balance project scope, schedule, and budget trade-offs to minimize business impact. Maintain personal accountability for delivering the program against established business objectives.

• Mentorship & Best Practices: Share expertise in PMI PMBOK methodologies and project tools (scheduling, staffing, dependency planning, risk mitigation). Serve as an informal coach and escalation point for Level 1 and Level 2 Program Managers.

Job Requirements

• Education: Bachelors degree
• Work Experience: 5+ years

Key Skills and Competencies

• Executive Communication & Facilitation: Exceptional communication, meeting facilitation, and presentation skills, with a proven ability to confidently influence and align mid- to senior-level cross-functional audiences. Formal training is preferred.

• Advanced Program Management Mastery: Strong working knowledge of advanced program management concepts, methodologies, and frameworks. PMP certification is highly preferred.

• Technical Acumen: Deep working knowledge and hands-on experience within a relevant technical domain (e.g., Hardware, Software, Services, or Supply Chain/Manufacturing).

• Project Controls & Tool Proficiency: Advanced proficiency with PC-based planning, scheduling, and documentation tools, specifically MS Project and the MS Office Suite, to manage complex task dependencies, risk plans, and resource allocations.

• Execution & Indirect Delegation: Demonstrated strength in cross-functional delegation, tracking progress, and structured follow-up to ensure milestone delivery without direct line-management authority

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.