Program Manager / Senior Program Manager - Cloud Engineering (R&D)

Posted 13 Hours Ago
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Colombo
Senior level
Information Technology • Software
The Role
As a Program Manager in Cloud Engineering, you will ensure timely and quality delivery of investments, focusing on customer satisfaction. Your role involves driving value, planning, executing, and monitoring work, while providing technical leadership and managing customer escalations and dependencies across product areas.
Summary Generated by Built In

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We strive to give our customers solutions that cover their needs now and into the future. To achieve that, we go the extra mile in terms of service, availability, and commitment. That’s why #WeAreChallengers. We’ve been continuously challenging the boundaries of business technology. Although that technology has changed over time, our singular focus on our customers and our employees has not. We are already outpacing the market by growing three times as fast as our competitors and need talented people to help us on our journey. 

We're on the lookout for dynamic, open-minded individual to join our growing R&D - Cloud Engineering team.

As Program Manager you drive the delivery of investment cases. You are responsible for realizing the intended value of the investments we make. You are the voice of the customer within the team, you provide the technical thought leadership within your focus area and ultimately you ensure that we get great customer adoption and satisfaction in what we deliver. 

Main Duties and Accountabilities 

As Program Manager you will be expected to: 

  • Ensure you deliver the intended value on time, on budget and with the right quality 

  • Focus on customer value & prioritize work effectively in a value-driven manner 

  • Plan, Execute & Monitor the progress of planned work 

  • Understand technical aspects of the development & support the team on decision making 

  • Manage risks, issues & dependencies, coordinating across product & technology areas where required 

  • Manage customer escalations and handle communication 

  • Secure quality throughout the entire lifecycle 

  • Work with all aspects of the development cycle, from scope definition, design, estimating, planning, through to the actual execution, testing, quality assurance, delivery to market and ongoing support 

  • Interact with stakeholders and report progress 

  • Be proactive, drive and take ownership 

  • Be communicative and have a yes, we can attitude 

If you are looking for a new challenge with the possibility to lead and inspire, then the position as Program Manager is something for you! 

Qualifications

  • Technical proficiency in DevOps practices, CI/CD pipelines, and Agile methodologies. 
  • Fundamental knowledge of cloud platforms such as Azure, AWS, or GCP.
  • Has excellent communication, presentation, strong decision making and negotiation skills. 

  • Has great coordination skills. 

  • Can work in extremely volatile and ambiguous situations and take calculated risks to take the team forward. 

  • Can work in a fast-paced environment handling multiple competing priorities. 

  • Promoted fair delegation of work & responsibility within teams. 

  • Working Proficiency in Jira or similar issue & project tracking systems. 

  • Has desire to learn new areas, find ways to improve & do things smarter. 

  • A University degree, or equivalent professional qualifications in engineering & delivery of enterprise software solutions. 

  • Experience of working with Cloud Native technology and Automated Deployment a distinct advantage 

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible. 

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

Top Skills

AI
Cloud
The Company
HQ: Linköping
6,788 Employees
On-site Workplace
Year Founded: 1983

What We Do

IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector.

Our team of 5,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

Follow us on Twitter: @ifs
Facebook: www.facebook.com/ifsdotcom
Instagram: www.instagram.com/ifsdotcom

Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/

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