Product Owner

Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoThe Product Owner owns the product vision and lifecycle in an Agile environment, driving value and strategic alignment. This role defines and communicates the roadmap, features, and release plans, prioritizes requirements, and partners with Technology Teams, stakeholders, and the Scrum Master to ensure successful delivery. Acting as the central point of clarity, the Product Owner provides sprint goals, timely decisions, and guidance through the SDLC, while fostering collaboration and customer satisfaction.

What You’ll Do:

• Establish and maintain stakeholder relationships and communication as the voice of the product team
• Contribute to product organizational change management communications
• Prodive product direction from the product's vision and set aligned sprint goals
• Understand and communicate relative pros and cons of various product features
• Write well-formed user stores for Agile product team
• Aid product team self-sufficiency, maintain ownership of product backlog with refined and ready user stores for at least 2 sprints
• Owership of product quality pre and post release, ensuring client satisfaction
• Collect product analysis and discover/deliver product improvements identified from the date collected
• Communicate events, identify impact and lead resolution of product issue
• Collaborate with Product Team to define and measure the success of product changes, identify and ensure that product features and enables support strategic business goals and create user stories and execution roadmaps to improve customer satisfaction
• Owns iterative delivery of new product features from ideation through testing, acceptance, release and inspection
• Collaborate with Scrum Master, measure and communicate product team's progress to clients and leadership
• Recognize when product team results are not achieving Sprint goals
• Proactively work with Scrum Mast and Talent Managers to determine best plan of action for achieving future sprint goals
• May be responsible for product governance and budgeting and communicating cost options
• May need to work outside of normal work hours based on business needs

What You’ll Bring:

• Bachelor’s degree or equivalent combination of education and experience.

• 3-7 years of directly related experience with a strong business understanding and experience working with technology teams

• Expert level proficiency working with Agile Scrum Principles and methods and SAFe (Scaled Agile) Framework

• At least one industry certification is required - Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM) or Professional Scrum Product Owner (PSPO)

• Proven ability to influence leadership within an organization to drive meaningful results

• Innovative and forward thinking, decisive and action oriented while pay attention to details

• Knowledge of general business environment/operation and general cost benefit awareness

• Knowledge of solutions architecture and purpose within the overall product ecosystem

• Experience effectively managing inter-team and cross-team discussion, endeavoring to gain all points of view, drive urgency, resolve issues and deliver client value

• Has outcome-based delivery that has a business and solution focus

Salary Range:

$109,650 -$146,175

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors, which may include job-related knowledge, skills, experience, business requirements and geographic location

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.