Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionThe Program Manager leads complex, high-priority programs within the Global Identity & Fraud (GIDF) and Decisioning Product Organization. You will provide program leadership for North America while coordinating with global Product, Engineering, Operations, Commercial, and leadership teams. You will oversee planning, governance, risks, dependencies, investment, and delivery while keeping programs aligned to customer, commercial, and strategic outcomes. You will also help strengthen program management practices through data, automation, and responsible use of AI.
You will report to the Product Director. Preference for candidates based in or near San Jose, CA, Costa Mesa, CA, or Scottsdale, AZ for in-person collaboration. Remote candidates will also be considered, with a willingness to travel as needed.
You'll have the opportunity to:
- Lead complex, cross-functional programs from planning and mobilization through launch and benefits realization, with accountability for scope, timeline, investment, and outcomes.
- Build and manage integrated program plans across Product, Engineering, Operations, Commercial, client dependencies, and go-to-market activities.
- Establish program governance, milestones, success measures, decision processes, and accountabilities, maintaining a clear view of delivery across all workstreams.
- Manage cross-program dependencies, risks, issues, and critical-path activities, driving resolution and escalation when needed.
- Provide objective, executive-level reporting on program health, delivery confidence, investment, risks, decisions, and expected business outcomes.
- Lead high-profile, executive- and Board-visible programs, including preparing concise recommendations, options, and decision materials for senior leadership.
- Partner with leadership on prioritization, resource allocation, investment decisions, and trade-offs while connecting delivery progress to customer, commercial, and strategic outcomes.
- Improve program management practices across GIDF and Decisioning by using data, automation, analytics, and AI to strengthen planning, reporting, risk identification, and delivery predictability.
Your background:
- Bachelor's degree or equivalent practical experience.
- 5+ years of program management experience in a technology or product-driven organization.
- Experience leading complex, enterprise-scale, cross-functional programs with multiple Product, Engineering, and business teams.
- Experience managing high-profile programs with senior executive, Executive Committee, Board, or equivalent leadership visibility.
- Experience managing global or multi-regional programs with distributed teams across multiple time zones.
- Experience with program governance, integrated planning, risk and dependency management, financial tracking, and executive reporting.
- Experience using program and reporting tools such as Jira, Confluence, MS Project, or Power BI, and working across Agile, iterative, or hybrid delivery environments.
- Professional certification such as PMP, PRINCE2, or equivalent, plus experience with AI-enabled tools, automation, or analytics in program delivery is preferred.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
- Great compensation package and bonus plan.
- Core benefits including medical, dental, vision, and matching 401K.
- Flexible work environment, ability to work remote, hybrid or in-office.
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
- Explore all our exciting benefits here: https://myexperianbenefits.com/.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.
Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
#LI-Remote
This is a remote position.
Skills Required
- Bachelor's degree or equivalent practical experience
- 5+ years of program management experience in a technology or product-driven organization
- Experience leading complex, enterprise-scale, cross-functional programs with multiple Product, Engineering, and business teams
- Experience managing high-profile programs with senior executive, Executive Committee, Board, or equivalent leadership visibility
- Experience managing global or multi-regional programs with distributed teams across multiple time zones
- Experience with program governance, integrated planning, risk and dependency management, financial tracking, and executive reporting
- Experience using Jira, Confluence, MS Project, or Power BI
- Experience working across Agile, iterative, or hybrid delivery environments
- Professional certification such as PMP, PRINCE2, or equivalent
- Experience with AI-enabled tools, automation, or analytics in program delivery
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
