Program Manager - Print Solutions

Posted One Month Ago
Be an Early Applicant
Richmond Hill, ON, CAN
In-Office
Mid level
Retail
The Role
Lead a team of Category Specialists to execute print category strategies across retail and digital channels. Manage vendor relationships, omni-channel promotions, sales and margin plans, forecasting, and cross-functional program execution to grow print product lines and customer experience.
Summary Generated by Built In

Some of what you will do:

The program Manager, Print Solutions, is responsible for overseeing the day-to-day operations and implementation of strategic initiatives within the Print & Marketing division. Reporting directly to the Sr. Program Manager, Print Solutions, this role will bridge the strategic direction developed within the division and the executional duties carried out by Category Specialists by collaborating with various stakeholders across the organization and vendor partner network. The Manager will ensure that all print categories are developed, marketed, and sold effectively across all channels. The incumbent will lead a team of Category Specialists, fostering a high-performing, innovative environment that drives sales growth and margin expansion. Each day will be dynamic, fast-paced, and impactful.

 

Specifically, You Will:

  • Lead and inspire a team of Category Specialists, creating a high-performing and innovative environment.

  • Oversee the completion of regular sales business reviews, ensuring that Category Specialists execute plans effectively and meet targets.

  • Stay abreast of industry trends and competitors and guide the team in creating business value and responding to market threats.

  • Manage retail and digital print outsource vendor relationships, including quality control, SLA deliverables, invoice reconciliation, and promotional planning and forecasting.

  • Manage the execution of the omni-channel promotional calendar, ensuring it supports the print category and channel growth plan.

  • Collaborate with cross-functional partners in Marketing, Retail, Digital and Sales to develop and execute program strategies that drive traffic, conversion, basket and customer experience.

  • Own the execution of sales and margin plans for omni-channel operations, ensuring alignment with overall business strategies.

  • Support the strategic plans and program development of Core Print, Signage, Business Marketing Collateral, and Custom Photo Products categories.

  • Collaborate with the Sr. Program Manager to implement print category growth plans, including line extensions and the development of new print products and services.

 

Some of what you need:

  • Financial acumen to deliver on business goals.

  • Post secondary degree/diploma with a focus in business, retail management or equivalent experience.

  • Knowledge of Corporate retail operations, ecommerce and marketing are assets.

  • Knowledge of marketing and digital media channels to drive sales.

  • Track record of implementation and execution of category growth plans.

  • 2-5 years of progressive retail category management & operations experience.

     

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

 

 #MakeAnImpact 

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • Financial acumen to deliver on business goals
  • Post secondary degree/diploma in business, retail management or equivalent experience
  • Track record of implementation and execution of category growth plans
  • 2-5 years of progressive retail category management & operations experience
  • Knowledge of corporate retail operations, ecommerce and marketing
  • Knowledge of marketing and digital media channels to drive sales

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Similar Jobs

Cash App Logo Cash App

Senior Data Engineer

Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Remote or Hybrid
8 Locations
3500 Employees
168K-297K Annually

Samsara Logo Samsara

Creative Director

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
Canada
4000 Employees
126K-173K Annually

Samsara Logo Samsara

Account Development Representative

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
Toronto, ON, CAN
4000 Employees
82K-105K Annually

Samsara Logo Samsara

Account Development Representative

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
Toronto, ON, CAN
4000 Employees
65K-85K Annually

Similar Companies Hiring

Tastewise Thumbnail
Artificial Intelligence • Big Data • Food • Retail • Software • Generative AI • Big Data Analytics
NYC, NYC
120 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account